That's been part of the problem. They are all independent with
their own rules, and you never know which ones the other ISPs
are using. We almost lost a MAJOR client about two years ago until
we could provide proof to them that the problem was the fault of
their client's ISP, and it's use of a blacklist server that refused
to remove any entry until it's been on the server for 30 days.
We also had to prove that we pleaded with the ISP in question
to either statically allow us, or stop using that blacklist so our
clients could communicate. Their simple response of, "Close your
relay and get off the blacklist." was both arrogant and misguided.

In the end we saved our client, they sent all of the information
we provided to their client, and now we have both as happy customers.

The ISP in question eventually dropped the blacklist idea, and the
blacklist they were using has since disappeared. (threats of lawsuits
I think..)

Basically there are some good ones, and way to many bad ones. Yes it
is important to notify e-mail server administrators that their server
is being used as an open relay, but the tactics used are very unnecessary
and cause more harm than good. Open relays can be solved much more
diplomatically by notifying the administrator, and including a few links
on how to go about protecting their own server.

Kevin Summers
KISTech Internet Services Inc.
www.kistech.com

> -----Original Message-----
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED] Behalf Of Lewis Watson
> Sent: Monday, August 04, 2003 2:56 PM
> To: [EMAIL PROTECTED]
> Subject: Re: [smartBridges] for Dennis
>
>
> > Blacklist servers are so useless. Why does anyone still
> > use them. There have been times that those blacklists have
> > inaccurately listed us because our server responded at all
> > to an attempt at a relay, (access denied response), and
> > they listed us. All of a sudden, a bunch of customers of
> > our customers aren't able to receive e-mail from us. Funny
> > how it takes only a few minutes to get a server listed, but
> > it can take weeks, sometimes months to get un-listed.
> >
> > That whole concept is total BS.
>
> Actually there are some good ones and some bad ones. ordb.org is very good
> and another good one is spamhaus. You should check into each of these...
> Lewis
>
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