What is the url for their website????? -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Behalf Of George Sent: Thursday, August 21, 2003 10:06 AM To: [EMAIL PROTECTED] Subject: Re: [smartBridges] Getting Refunds
Yes Sam You ought to try Star-Os AP's if you want an AP that never takes a licking and doesn't stop ticking. George Sam wrote: >Sometimes you have to cut bait. > >I wonder if SB will change the return policy given the ongoing failures >and give refunds (in lieu of replacement equipment) for the broken product >we all have? > >What I've learned in my almost one year now of working with SB equipment >is that when it's good, it's really good, but when it's bad, it's worse >than awful since not only does it cost time and money, but also >frustration on the part of our customers. Their are too many choices for >broadband in most communities to be putting up CPE for a customer then >going home and praying that it doesn't fail. We need to know it's going to >work. > >For what it's worth, we've been migrating to Teletronics EZ-Bridges. These >are working great so far for the CPE equipment and cost less than ABOs. >And they automatically reassociate if you change APs. We're still looking >for alternatives for APs...if anyone has any experience with other >equipment that can be used in place of an APPO please email me off-list >with any suggestions. > >Getting back to my original question, if we were able to get cash refunds >for the SB equipment that doesn't work (and not be forced to use the >original packaging, which imo is a cop-out to shield the company from >having to give cash refunds) we could use the cash to replace the faulty >equipment with another vendor (temporarily) until SB gets everything >working like it used to. (And please note that I'm not talking about >losing association due to heat/Atmel/firmware). > >I really really really really want to continue to use SB equipemt. As I >said when it works you can't beat it. But until all the bugs are worked >out we'd like to use something that we don't install, literally, on a wing >and a prayer. > >Sam > >On Wed, 20 Aug 2003, Shawn Mitchell wrote: > > > >>too much money sunk into sb to start over... >> >> > > >The PART-15.ORG smartBridges Discussion List >To Join: mailto:[EMAIL PROTECTED] (in the body type subscribe smartBridges <yournickname> >To Remove: mailto:[EMAIL PROTECTED] (in the body type unsubscribe smartBridges) >Archives: http://archives.part-15.org > > The PART-15.ORG smartBridges Discussion List To Join: mailto:[EMAIL PROTECTED] (in the body type subscribe smartBridges <yournickname> To Remove: mailto:[EMAIL PROTECTED] (in the body type unsubscribe smartBridges) Archives: http://archives.part-15.org The PART-15.ORG smartBridges Discussion List To Join: mailto:[EMAIL PROTECTED] (in the body type subscribe smartBridges <yournickname> To Remove: mailto:[EMAIL PROTECTED] (in the body type unsubscribe smartBridges) Archives: http://archives.part-15.org
