What is the url for their website?????

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] Behalf Of George
Sent: Thursday, August 21, 2003 10:06 AM
To: [EMAIL PROTECTED]
Subject: Re: [smartBridges] Getting Refunds


Yes Sam
You ought to try Star-Os AP's if you  want an AP that never takes a
licking and doesn't stop ticking.
George



Sam wrote:

>Sometimes you have to cut bait.
>
>I wonder if SB will change the return policy given the ongoing failures
>and give refunds (in lieu of replacement equipment) for the broken product
>we all have?
>
>What I've learned in my almost one year now of working with SB equipment
>is that when it's good, it's really good, but when it's bad, it's worse
>than awful since not only does it cost time and money, but also
>frustration on the part of our customers. Their are too many choices for
>broadband in most communities to be putting up CPE for a customer then
>going home and praying that it doesn't fail. We need to know it's going to
>work.
>
>For what it's worth, we've been migrating to Teletronics EZ-Bridges. These
>are working great so far for the CPE equipment and cost less than ABOs.
>And they automatically reassociate if you change APs. We're still looking
>for alternatives for APs...if anyone has any experience with other
>equipment that can be used in place of an APPO please email me off-list
>with any suggestions.
>
>Getting back to my original question, if we were able to get cash refunds
>for the SB equipment that doesn't work (and not be forced to use the
>original packaging, which imo is a cop-out to shield the company from
>having to give cash refunds) we could use the cash to replace the faulty
>equipment with another vendor (temporarily) until SB gets everything
>working like it used to. (And please note that I'm not talking about
>losing association due to heat/Atmel/firmware).
>
>I really really really really want to continue to use SB equipemt. As I
>said when it works you can't beat it. But until all the bugs are worked
>out we'd like to use something that we don't install, literally, on a wing
>and a prayer.
>
>Sam
>
>On Wed, 20 Aug 2003, Shawn Mitchell wrote:
>
>
>
>>too much money sunk into sb to start over...
>>
>>
>
>
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