Re: [smartBridges] help with APPO problem

[Marlon Schafer \(509-982-2181\)]

You have other ones there right?   First, swap ethernet ports on the switch.  Swap power supplies and then power injectors (I just had a bad power shot) with a known good working unit.   If none of that works, swap the ap with a known good working unit.  If the problem moves, yep, really bad luck!  If the problem stays with another radio, it's environmental.   I know when we first got started we were on one end of a 30 mile ptp wmux link.  It would totally shut down my radio.  Similar to what you are seeing.   Call me and let me know what you find or if you'd like to talk about this a bit more.   *Time to learn those trouble-shooting techniques ;-)*   marlon 509.988.0260 cell ----- Original Message ----- From: Gloria Vester To: [EMAIL PROTECTED] Sent: Friday, August 22, 2003 6:30 PM Subject: [smartBridges] help with APPO problem Anyone got suggestions as to what is causing one of my APPOs to go down?  We have had to climb the water tower and reset it three times in the last week.  We replaced the POE on Wednesday and it went down again Thursday.  I ordered a new unit overnighted and replaced the unit last night.  It worked great all day today, but is down again now.  The outdoor rated cat-5 run is only about 20 feet, the cable was tested with a cable tester before putting it in place, everything is water proofed (even though we haven't had rain in months).  What else is there?  The POE was replaced, the entire unit was replaced, and we still have the same exact problem.  When it does this, the Ethernet LED is off, the Power and TXRX LED is on solid, and we have no communication with it.  Did I get so lucky as to get two bad units with the same exact problem?  The only item that has not been replaced is the power supply - could that be bad?  All the other units on the water tower are working fine since I upgraded the firmware last Sunday.  They are all plugged into the same switch, which is plugged into a UPS and all of it is in an air conditioned NEMA box.   smartBridges tech - or anyone - help! Thanks! Gloria