Title: Message

Tranzeo has put a fix into their firmware which will reset the unit if it loses communication with our aPPO due to inactivity. The Beta shown it helps. Please ask Tranzeo for the firmware fix..

 

Alex

sB Tech Support

[EMAIL PROTECTED]

 

-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Patrick
Sent:
Monday, October 13, 2003 10:54 PM
To: [EMAIL PROTECTED]
Subject: Re: [smartBridges] Problem with Tranzeo

 

I have a couple of the TR-CPE. Yes they do disassociate with the APPO if no traffic over night.  I have to leave a ping going to the clients router, or machine to keep the link awake.  You can't just ping the CPE, it has to pass thru the CPE.  I have harassed Tranzeo about this with little response.  If you leave the ping going, the CPE seems rock solid. I've never had one lock up after months of running.

----- Original Message -----

Sent: Friday, October 10, 2003 11:10 PM

Subject: RE: [smartBridges] Problem with Tranzeo

 

Thanks,

 

I don't have this CPE, I was just shopping..

 

Watchdog feature looks like being OK on AB.

 

No AB went to sleep since I use it .

-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Seeni Mohamed
Sent:
Friday, October 10, 2003 10:23 PM
To: [EMAIL PROTECTED]
Subject: RE: [smartBridges] Problem with Tranzeo

Hi Pascal,

 

Our products have very large installed bases in worldwide and compatibility has been proven with virtually every manufacturer.

 

There are 1 or 2 customers reported this issue and then we have requested Tranzeo Tech to send one CPE unit to try with our Access point, but so far NO RESPONSE from them.

 

May be sounds like some kind of compatibility issue with this particular model/this particular firmware on the TR-CPE.  Since we do no have a TR-CPE unit, we are unable to try with our new firmware.

 

If you have the unit, please try with our new firmware loaded on the APPO and then give us your feedback. But watchdog feature only activated in the CB, Repeater and WB mode.

 

We will try to contact Tranzeo Tech guys again on this matter.  Thank you

 

Kind regards,

Seeni

sB Tech support

[EMAIL PROTECTED]

 

-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Pascal Losier
Sent:
Saturday, October 11, 2003 8:28 AM
To: [EMAIL PROTECTED]
Subject: [smartBridges] Problem with Tranzeo

 

 

Hi all,

 

I was just about to try a tranzeo TR-CPE.

 

Salesman told me that they have a loss association problem with the

Smartbridges APP.

 

I wonder if Smartbridges know about this issue ???

 

Does the watchdog firmware on SB APP solve this issue ???

 

Or is this another salesman story ???

 

They also sent me a Email explaining the issue & it is pretty close to

what we have seen before the watchdog firmware.

 

 

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