I have tried that, Sam, but it makes no difference.  I think it must  
be a setting on iTunes but can't work out which/what.
On 14 Sep 2009, at 07:44, Sam - MacAmbulance wrote:

> Hi Virginia
>
> Try restoring the iPhone to factory settings, it's a bit drastic but  
> usually cures 9/10 problems.
>
> Regards
>
> Sam
>
> providing affordable Apple & PC services
> Sam Mullen
> 07747 778022
> http://www.macambulance.co.uk
> [email protected]
>
>
> >


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