I'm afraid I don't know, this page might help you to persuade him to change
<http://www.pchell.com/support/winmaildat.shtml> but how important is the
client?  (Don't answer that...)

If it was me, I'd bounce it back and ask them to resend in a format that I
can read.  But then I'm a stroppy sod.

Best wishes

Russell


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2010/1/22 Phil Ward <[email protected]>

> All,
>
> I have a client from whom I receive many emails from numerous different
> employees. In one case however, any email attachments are encoded as
> winmail.dat files, which I than have to jump through hoops to extract and
> read. The IT manager at the client says there's nothing she can do to fix
> the issue (I suspect the problem is that it's a long way down her list of
> things to do), but surely it's simply that this one guy has his email client
> (Outlook I think) set up to encode attachments differently. So does anybody
> know what Outlook preferences I should ask him to tweak?
>
> Phil
>
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> Phil Ward
>
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> E: [email protected]
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>
> • Freelance writer and product designer.
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> .
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