I agree with Russell I'd reply and ask them to resend in plain text each time you get the Rich Text attachment. They'd soon get fed up and change it to plain text :)
DISCLAIMER: I used to work at Microsoft and was part of the group in charge of Outlook and Exchange Server among other things. I bought a Mac when I left and have been apologising ever since ;-) -Adam Adam Field ----------------------------------------------------- Keep your computer secure by getting a mac. Visit http://www.apple.com/uk/getamac/ On Fri, Jan 22, 2010 at 10:07 AM, Russell Brown <[email protected]>wrote: > I'm afraid I don't know, this page might help you to persuade him to > change <http://www.pchell.com/support/winmaildat.shtml> but how important > is the client? (Don't answer that...) > > If it was me, I'd bounce it back and ask them to resend in a format that I > can read. But then I'm a stroppy sod. > > Best wishes > > Russell > > > ---------------------------------------------------------- > Manor Park Medical Centre > www.manorparksurgery.com > Tel 01323482301 > East Sussex Local Medical Committee (Chair) > www.lmcs.info/ > Tel 01372389271 > ---------------------------------------------------------- > > Have your say about NHS market reforms > > Visit www.lookafterournhs.org.uk > > > 2010/1/22 Phil Ward <[email protected]> > > All, >> >> I have a client from whom I receive many emails from numerous different >> employees. In one case however, any email attachments are encoded as >> winmail.dat files, which I than have to jump through hoops to extract and >> read. The IT manager at the client says there's nothing she can do to fix >> the issue (I suspect the problem is that it's a long way down her list of >> things to do), but surely it's simply that this one guy has his email client >> (Outlook I think) set up to encode attachments differently. So does anybody >> know what Outlook preferences I should ask him to tweak? >> >> Phil >> >> -- >> Phil Ward >> >> Skype: aphilw >> E: [email protected] >> www.myspace.com/philwardmusic >> >> • Freelance writer and product designer. >> • Exclusive UK distributor for Veillette Guitars. >> www.veilletteguitars.com. >> • Consultant Designer of the Acoustic Energy AE22 nearfield monitor. >> • Regular contributor to Sound on Sound and Performing Musician magazines. >> >> -- >> You received this message because you are subscribed to the Google Groups >> "Sussex Mac User Group" group. >> To post to this group, send an email to [email protected]. >> To unsubscribe from this group, send email to >> [email protected] <smug%[email protected]>. >> For more options, visit this group at >> http://groups.google.com/group/smug?hl=en-GB. >> >> > -- > You received this message because you are subscribed to the Google Groups > "Sussex Mac User Group" group. > To post to this group, send an email to [email protected]. > To unsubscribe from this group, send email to > [email protected] <smug%[email protected]>. > For more options, visit this group at > http://groups.google.com/group/smug?hl=en-GB. > -- You received this message because you are subscribed to the Google Groups "Sussex Mac User Group" group. To post to this group, send an email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/smug?hl=en-GB.
