I think there's a utility on the web to make winmail.dat files usable. It was once mentioned on the mailsmith list.

From my iPhone

On 22 Jan 2010, at 11:12, Phil Ward <[email protected]> wrote:

Russell, Adam.

Very important client I'm afraid so I can't get all huffy.

Apparently the IT bod has disabled switching to plain text on this guy's Outlook (is that possible), so we're a bit stuffed.

Odd thing is, I've used TNEF's Enough in the past to open winmail.dat attachments but it won't play ball with this particular one.

I'm having the kind of morning that makes me hanker for the days of pens and paper. Or cave painting maybe.

Phil


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On 22 Jan 2010, at 10:28, Adam Field wrote:

I agree with Russell

I'd reply and ask them to resend in plain text each time you get the Rich Text attachment. They'd soon get fed up and change it to plain text :)

DISCLAIMER: I used to work at Microsoft and was part of the group in charge of Outlook and Exchange Server among other things. I bought a Mac when I left and have been apologising ever since ;-)

-Adam

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On Fri, Jan 22, 2010 at 10:07 AM, Russell Brown <[email protected] > wrote: I'm afraid I don't know, this page might help you to persuade him to change but how important is the client? (Don't answer that...)

If it was me, I'd bounce it back and ask them to resend in a format that I can read. But then I'm a stroppy sod.

Best wishes

Russell


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2010/1/22 Phil Ward <[email protected]>

All,

I have a client from whom I receive many emails from numerous different employees. In one case however, any email attachments are encoded as winmail.dat files, which I than have to jump through hoops to extract and read. The IT manager at the client says there's nothing she can do to fix the issue (I suspect the problem is that it's a long way down her list of things to do), but surely it's simply that this one guy has his email client (Outlook I think) set up to encode attachments differently. So does anybody know what Outlook preferences I should ask him to tweak?

Phil

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Phil Ward

Skype: aphilw
E: [email protected]
www.myspace.com/philwardmusic

• Freelance writer and product designer.
• Exclusive UK distributor for Veillette Guitars. www.veilletteguitars.c om. • Consultant Designer of the Acoustic Energy AE22 nearfield monit or. • Regular contributor to Sound on Sound and Performing Musician ma gazines.

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