Hello,

There are several different ways to do this, what I would suggest for you is
that you start over from scratch to be honest.
But before doing that try this:

Open Mail.
Go into mail preferences (cmd + ,) or Mail menu item at the top left ->
Preferences.
Click Accounts.
Click on the "Outgoing mail server"
Click "Edit SMTP-Serverlist"
Remove _ALL_ smtp servers.
Setup all SMTP servers again.

What you can check for your incoming server

Mail -> Preferences -> Accounts -> Mark your account
Click the 'Advanced' tab and make sure your authentication and port/ssl are
correct.

Alternatively:
Call your mail provider and fill out:
http://support.apple.com/kb/ht1277
Once that one is filled out, please give us the information and we'll be
able to give you the correct settings according to your ISP and where
they're supposed to be.



OR you can clean your mail.app completely.

Quit your mail application.
Navigate to your home folder (Finder -> House) then enter the folder called
'Library' and COPY the 'Mail' folder in there to your desktop.
Once this is complete go back to your house, go to library then preferences,
then find a file named com.apple.mail.plist and move it to your desktop.
Open up Mail and re-setup your account(s)
If your mail aren't in your mail application go to
File (top menu) -> Import Mailboxes -> Apple Mail and navigate to your
desktop and import the 'Mail' folder previously copied to the desktop.
This will create a 'gray' mailbox in your mail application called "Import"
and you'll be able to move your mail from there to any inbox/specified local
folder that you wish or just leave them there.

What you're doing:

You cleaned out your mail applications settings and you're setting them up
again, it seems your SMTP is still lingering in the preference file.



On Tue, Apr 20, 2010 at 1:02 PM, andrew lancaster <[email protected]> wrote:

> Hi.
>
> I have a mailbox in mail which has stopped sending / receiving mail. I
> decided to check preferences and realised that the smtp bit is wrong so I
> deleted it and tried to create a new one. And I get this message
>
>
>
>
> Can anyone suggest what I am supposed to do??!!
>
> Thanks
>
> Andrew
>
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