Wonderful and detailed reply! I shall take a deep breath tomorrow and follow 
your instructions! Sounds complicated - but I'll try!

many thanks,
Andrew
On 20 Apr 2010, at 3:11 pm, Nicklas Mikkelinen wrote:

> Hello,
> 
> There are several different ways to do this, what I would suggest for you is 
> that you start over from scratch to be honest.
> But before doing that try this:
> 
> Open Mail.
> Go into mail preferences (cmd + ,) or Mail menu item at the top left -> 
> Preferences.
> Click Accounts.
> Click on the "Outgoing mail server"
> Click "Edit SMTP-Serverlist"
> Remove _ALL_ smtp servers.
> Setup all SMTP servers again.
> 
> What you can check for your incoming server
> 
> Mail -> Preferences -> Accounts -> Mark your account
> Click the 'Advanced' tab and make sure your authentication and port/ssl are 
> correct.
> 
> Alternatively:
> Call your mail provider and fill out:
> http://support.apple.com/kb/ht1277
> Once that one is filled out, please give us the information and we'll be able 
> to give you the correct settings according to your ISP and where they're 
> supposed to be.
> 
> 
> 
> OR you can clean your mail.app completely.
> 
> Quit your mail application.
> Navigate to your home folder (Finder -> House) then enter the folder called 
> 'Library' and COPY the 'Mail' folder in there to your desktop.
> Once this is complete go back to your house, go to library then preferences, 
> then find a file named com.apple.mail.plist and move it to your desktop.
> Open up Mail and re-setup your account(s)
> If your mail aren't in your mail application go to
> File (top menu) -> Import Mailboxes -> Apple Mail and navigate to your 
> desktop and import the 'Mail' folder previously copied to the desktop.
> This will create a 'gray' mailbox in your mail application called "Import" 
> and you'll be able to move your mail from there to any inbox/specified local 
> folder that you wish or just leave them there.
> 
> What you're doing:
> 
> You cleaned out your mail applications settings and you're setting them up 
> again, it seems your SMTP is still lingering in the preference file.
> 
> 
> 
> On Tue, Apr 20, 2010 at 1:02 PM, andrew lancaster <[email protected]> wrote:
> Hi.
> 
> I have a mailbox in mail which has stopped sending / receiving mail. I 
> decided to check preferences and realised that the smtp bit is wrong so I 
> deleted it and tried to create a new one. And I get this message
> 
> 
> 
> 
> Can anyone suggest what I am supposed to do??!!
> 
> Thanks
> 
> Andrew
> 
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