The most important part is to have your ~/library/mail folder backuped that
one contains your mails.

If you encounter any issues with it don't hesitate to mail and I'll try to
give you a more detailed one :)

On Tue, Apr 20, 2010 at 7:26 PM, andrew lancaster <[email protected]> wrote:

> Wonderful and detailed reply! I shall take a deep breath tomorrow and
> follow your instructions! Sounds complicated - but I'll try!
>
> many thanks,
> Andrew
> On 20 Apr 2010, at 3:11 pm, Nicklas Mikkelinen wrote:
>
> Hello,
>
> There are several different ways to do this, what I would suggest for you
> is that you start over from scratch to be honest.
> But before doing that try this:
>
> Open Mail.
> Go into mail preferences (cmd + ,) or Mail menu item at the top left ->
> Preferences.
> Click Accounts.
> Click on the "Outgoing mail server"
> Click "Edit SMTP-Serverlist"
> Remove _ALL_ smtp servers.
> Setup all SMTP servers again.
>
> What you can check for your incoming server
>
> Mail -> Preferences -> Accounts -> Mark your account
> Click the 'Advanced' tab and make sure your authentication and port/ssl are
> correct.
>
> Alternatively:
> Call your mail provider and fill out:
> http://support.apple.com/kb/ht1277
> Once that one is filled out, please give us the information and we'll be
> able to give you the correct settings according to your ISP and where
> they're supposed to be.
>
>
>
> OR you can clean your mail.app completely.
>
> Quit your mail application.
> Navigate to your home folder (Finder -> House) then enter the folder called
> 'Library' and COPY the 'Mail' folder in there to your desktop.
> Once this is complete go back to your house, go to library then
> preferences, then find a file named com.apple.mail.plist and move it to your
> desktop.
> Open up Mail and re-setup your account(s)
> If your mail aren't in your mail application go to
> File (top menu) -> Import Mailboxes -> Apple Mail and navigate to your
> desktop and import the 'Mail' folder previously copied to the desktop.
> This will create a 'gray' mailbox in your mail application called "Import"
> and you'll be able to move your mail from there to any inbox/specified local
> folder that you wish or just leave them there.
>
> What you're doing:
>
> You cleaned out your mail applications settings and you're setting them up
> again, it seems your SMTP is still lingering in the preference file.
>
>
>
> On Tue, Apr 20, 2010 at 1:02 PM, andrew lancaster <[email protected]>wrote:
>
>> Hi.
>>
>> I have a mailbox in mail which has stopped sending / receiving mail. I
>> decided to check preferences and realised that the smtp bit is wrong so I
>> deleted it and tried to create a new one. And I get this message
>>
>>
>>
>>
>> Can anyone suggest what I am supposed to do??!!
>>
>> Thanks
>>
>> Andrew
>>
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>>
>
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