Catherine, I had this problem when I got my new MacBook Pro.  I wrote an
email to Alsop, and they said I needed a new version of diskwarrior which I
had to buy online and was shipped from the States.  It is some time ago now,
but I seem to remember that Alsop were very helpful about how to use the new
version with my old laptop (by putting it into target mode).  I would
suggest you contact Alsop.

On 8 March 2011 12:18, Catherine Hunt <[email protected]> wrote:

> Hi Sam - yes, am using the updated boot cd, but not from an external drive.
> The reason I'm using Diskwarrior is because Disk Utilities says there are
> problems with my hard drive, and that I need to use my installation CDs to
> restart, then retry Disk Utilities - but the I can't find the installation
> CDs anywhere. (Which is another problem, I need to deal with....)
>
> I do have my Snow Leopard disk, I think, so can I use that to install it
> onto an external drive?
>
> (And if my installation CDs have disappeared completely, is it possible to
> get new ones from Apple?)
>
> Best wishes
> Catherine
>
> On 8 Mar 2011, at 11:53, Sam - MacAmbulance wrote:
>
> > Hi Catherine
> >
> > Did you also update the boot cd? The new version works better from an
> external hard drive if you've got one spare, it's easy to install osx on it
> then diskwarrior.
> >
> > Regards
> >
> > Sam
> >
> > --
> > MacAmbulance
> > Sam Mullen
> > 07747778022
> > [email protected]
> >
> > On 8 Mar 2011, at 10:11, Catherine Hunt <[email protected]> wrote:
> >
> >> Dear All, I am currently trying to use Diskwarrior with my Macbook. I
> have updated DW to DW 4.3 from the Alsop website, and am now ready to go.
> However, it has been a long time since I last used DW, so I'm not sure that
> I'm starting it up properly.
> >>
> >> I have just tried to restart my Macbook, whilst holding down the C key,
> as in the instructions, and know that it can take up to 15 minutes. What is
> happening is that I get a black screen, then a grey screen + start-up sound,
> followed by the same black screen/grey screen/start-up sound, and it
> continues in a loop. Is this normal? (I seem to remember just having the
> grey screen in the past).
> >>
> >> Best wishes
> >> Catherine
> >>
> >> Catherine Hunt
> >> [email protected]
> >>
> >>
> >>
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