Thanks Sam,

For reasons I will never understand I typed Tiger, when I am in fact running 
the latest version of Snow Leopard on my imac
I also have an ipad and Macbook pro, but do not have the same problem on these 
machines.
Apologies for any confusion.

Steve.

On 18 Sep 2011, at 21:14, Sam - MacAmbulance wrote:

> Hi Steve
> 
> My first advice would be to upgrade to Snow Leopard if possible, Mail is much 
> improved in 10.6+
> 
> If you can't upgrade, click the ! icon and it'll give you the reason why Mail 
> is unable to make a connection. Try turning SSL off (if it's on) for that 
> account and see if that makes a difference.
> 
> Btinternet's servers are usually quite unstable I find.
> 
> Regards
> 
> Sam
> MacAmbulance
> Providing affordable Apple & PC services
> 
> Sam Mullen
> 07747 778022
> http://www.macambulance.co.uk
> [email protected]
> 
> 
> 
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