Thanks, Sam.  It worked!


On 12 Mar 2012, at 12:04, Sam - MacAmbulance <[email protected]> wrote:

> Try downloading and reinstalling iTunes from the apple website. That will 
> update iTunes and restart the iTunes helper service, which listens for 
> devices being plugged in
> 
> Sam
> 
> --
> MacAmbulance
> Sam Mullen
> 07747778022
> [email protected]
> 
> On 12 Mar 2012, at 11:50, Virginia <[email protected]> wrote:
> 
>> I am buying a new iPhone 4S and want to back up my old iPhone 3G to the 
>> computer.  But it is not showing on the iTunes page when I log in.  When I 
>> first log in, the iPhoto page comes up, and my phone shows in the bar on the 
>> left, but when  I dismiss that page, and open iTunes, it does not show the 
>> iPhone.  What should I do to back up the stuff that is on the iPhone before 
>> changing over to the new one?
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