Hi Phil

You need to wait until the fsck -fy command reports that the drive appears to 
be ok, then you can type the other commands in in sequence. fsck usually takes 
2-5 minutes.

Have you tried a different keyboard & mouse?

Regards

Sam
MacAmbulance
Providing affordable Apple & PC services

Sam Mullen
07747 778022
http://www.macambulance.co.uk
[email protected]


On 16 Aug 2012, at 20:45, Phil Tomlinson <[email protected]> 
wrote:

> Many thanks Sam. I tried your first suggestion and typed in the commands. 
> Perhaps I didn't wait long enough for the computer to respond to each command 
> and scrambled up the sequence? Because it didn't seem to be working I tried 
> your final suggestion - booting with Shift. This did as you said and 
> eventually it showed the Users' log in page with "safe mode" written in red 
> at the top. The mouse still didn't make the icon function, but, by chance I 
> pressed the arrow keys and managed to highlight my user icon and type in my 
> password. It took me to my own Mac screen but the first automatically 
> generated event (a reminder about a calendar event) cause a freeze again. The 
> arrow keys can access a limited range of files on my screen vertically but I 
> can't make them open and I can't move to any other icons sideways. The mouse 
> can get the app icons to appear from hidden mode at the bottom of the screen 
> but nothing else!
> 
> Phil
> 
> 
> Sent from my iPad
> 
> On 16 Aug 2012, at 18:36, Sam - MacAmbulance <[email protected]> wrote:
> 
>> Hi Phil
>> 
>> Try booting holding cmd + S into single user mode then type the following 
>> commands (pushing return after each command) : 
>> 
>> fsck -fy
>> 
>> mount -uw /
>> 
>> rm /Library/Preferences/loginwindow.plist
>> 
>> reboot
>> 
>> See if that works. If not then try booting holding down Shift until you see 
>> the spinning wheel under the apple logo and a progress bar. This will boot 
>> in safe mode. Restart normally again and see if that helps.
>> 
>> Regards
>> 
>> Sam
>> 
>> MacAmbulance
>> Providing affordable Apple & PC services
>> 
>> Sam Mullen
>> 07747 778022
>> http://www.macambulance.co.uk
>> [email protected]
>> 
>> 
>> 
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