Thank you for your help, Toby...

I have set it to WPA2 and will see what happens.

Andrew

On 14 September 2012 20:43, Toby Leighton <[email protected]> wrote:

> The WEP setting is the oldest, weakest security standard and is nearly
> depreciated and shouldn't be used.  The WPA/Enterprise setting needs to
> have a second device such as a server to deal with usernames and passwords
> which isn't suitable for most home situations.
>
> With those two out of the picture you are left with WPA2, WPA or auto -
> which will try to use WPA2 if compatible and fall back to WPA1 if it feels
> it needs to.  I'd recommend setting it manually to be WPA2, and if all your
> computers connect fine then leave it at that.  Most modern laptops and
> phones should be fine.  If the random disconnects occur no matter which you
> choose then the problem must be somewhere else, nearby radio interference
> of some kind maybe?
>
> On 14 September 2012 08:33, Andrew Tett <[email protected]> wrote:
>
>> We have been with WM for a few years now for Internet Access only.  It
>> has been a mixed bag so far, and when I 'phoned up threatening to leave
>> over what I consider to be a generally less-than-reliable service I was
>> offered an upgrade to 30Mb broadband at less money than we have been paying
>> for our existing service!
>>
>> Along with this came a new modem, a so-callled Netgear "Super Hub"
>> VMDG480.  It seems to be proving a rather temperamental modem though in
>> regard to the WiFi connection.  It uses WPA-2 security, and my feeling is
>> this is the issue.  The odd thing is that at times of the day any of our
>> WiFi connected computers, both PC and Mac, will suddenly show as
>> disconnected.  Then trying a re-connect sometimes works and then sometimes
>> not.  We have not had this issue with our previous routers.  Re-setting the
>> router is a common occurance now and that seems to usually make things come
>> good.
>>
>> There are other settings in the router software - currently set to
>> WPA-Auto, I could choose WPA2-PSK[AES], WPA-PSK[TKIP], WPA/WPA2 Enterprise,
>> or WEP.  There is also something about a WPS Pin setting.  I'm afraid that
>> I know nothing about the details about these but if one of them would be
>> more reliable and work with all our computers it might be worth
>> investigating?
>>
>> Sorry about the ignorance.  I have learned what I know about computers
>> only through trial and error and this forum!  Thank you for all your input!
>>
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