On 9 May 2014, at 20:50, Rebekah K wrote:

I'm trying to restore my son's iPad 2 as he did something to it (I think he tried to upgrade the OS although I don't know how without the password). I've had several error messages which didn't explain the error but my hard disk is quite full so it might have ben that. I eventually managed to restore it but it is still not working and I'm getting the image of a cable and the iTunes icon on the iPad screen. Any clues as to how to sort this out?

I've frequently had to do it twice to get it to work.

Also, try resetting it by holding down the power key and the home button until the apple logo appears. Then plug it in again.

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