Thanks for the quick response Sam
No, it doesn’t boot to recovery.
Its on `El Capitain` so it looks like a new hard drive.
Do you provide such a service or do I drive along to the place over the road 
from PC world ?

Regards
Keith

> On 21 Nov 2015, at 17:20, Sam - MacAmbulance <[email protected]> wrote:
> 
> Are you able to reboot it holding the command key (cmd) and R on the 
> keyboard? Does it boot to the recovery partition?
> 
> If not, either your Mac is on OS X 10.6 or earlier and will need to be 
> reinstalled from a 10.6 disc. Or your Mac probably has a faulty hard drive 
> and can't load the data to boot the computer and reinstall OS X.
> 
> If it does boot to the recovery partition, select to reinstall a copy of OS X 
> and see if that helps.
> 
> If you need to replace the hard drive, best to go for a solid state drive as 
> they're much faster than regular drives.
> 
> Regards
> 
> Sam
> 
> 
> 
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> 
> On 21 Nov 2015, at 17:19, [email protected] 
> <mailto:[email protected]> wrote:
> 
> I have followed various `self help` actions posted on some `problem solving` 
> sites but cannot get my iMac past a white screen. It is used very little 
> spending most of its life in `sleep` mode.
> When I have needed it it has worked perfectly and i`ve rather taken for 
> granted that it always will! Until now!
> Has it died of boredom and neglect?
> 
> Are there any idiot-proof ways to restore it to life.
> 
> I am mostly housebound having a fairly full-time `caring` function, i.e.:- I 
> see no way of carrying it along to Churchill Square, my own mature age and 
> health issues also being a deciding factor.
> 
> Thanks,  Keith
> 
> PS, I am a  SMUG member but as I`ve never asked anything before I`m not sure 
> if Ive gone about asking for help  correctly.
> 
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