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Regards

Sam



                
MacAmbulance Ltd.
Providing Affordable Mac/PC Support and Web Development

Sam Mullen ACMT
+44 (0)7747778022
i...@macambulance.co.uk
www.macambulance.co.uk
MacAmbulance Ltd. is a registered company in England & Wales, registration 
number 8466597
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On 31 May 2016, at 10:45, ARMS <armsor...@mac.com> wrote:

Sam
Thanks, I got so frustrated with this I sat down with both computers next to 
each other and tried to find out what the difference was in the accounts and 
other settings to see if I could work it out.
It took me about half an hour but it turns out that there are a lot of settings 
in mail preferences for the Junk folder, so I made sure that they were 
identical on both machines.
I think what made the difference was the "when junk arrives" setting has to 
have the "move it to the junk folder" ticked.
It now works ok. 
There are just so many options for everything on the Mac one could spend hours 
messing around with them. Anyway, I thought I would let you know just in case 
someone else has the problem.
Thanks for being there as always Sam. 
As a matter of interest, what did you mean by "rebuild the Mailbox" How does 
one do that?
Andy

> On Tuesday, 31 May 2016 07:58:47 UTC+2, Sam - MacAmbulance wrote:
> Try selecting each individual account's junk folder and see if you can empty 
> it? Or rebuild each junk mailbox?
> 
> Regards
> 
> Sam 
> 
> 
> 
>               
> MacAmbulance Ltd.
> Providing Affordable Mac/PC Support and Web Development
> 
> Sam Mullen ACMT
> +44 (0)7747778022
> in...@macambulance.co.uk
> www.macambulance.co.uk
> MacAmbulance Ltd. is a registered company in England & Wales, registration 
> number 8466597
> This email is intended solely for the addressed recipients and may contain 
> privileged or confidential information. If you have received this email in 
> error please notify the sender and delete the email immediately.
> 
> 
> On 31 May 2016, at 07:19, ARMS <arms...@mac.com> wrote:
> 
> No the folder is not empty, that's the thing Sam.I can only delete from my 
> MBP. On the iMac I can read them or highlight the entire range of emails then 
> click on the delete button. On the iMac the button is always greyed out. It's 
> not a big deal, it's just annoying because when there is lots of junk I have 
> to highlight the first one then go to the bottom of the list and hold the 
> shift key and click on the last one to highlight the whole lot, then click on 
> the delete button.
> I just don't like it when something is not working right. It should be the 
> same on both my computers.????????
> 
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