I gave up on BT when they sent an engineer round several times (ie I stayed in all day) to upgrade my line to 'infinity' (yeah right) and then kept blaming me for having an unusual connection. Their hubs stop working properly after a few months (I had to buy a new one from them to upgrade because I wasn't a new customer and had already had one 'upgrade' -- ie replacement). Then they had the nerve to charge me for terminating after three years because I was dropping the landline altogether.

Virgin were a lot better but put prices up every year. Next time, I'll pay for a decent service like Zen. It's just not worth it when things go wrong to have cheap service.

my 2 cents...

On 11 Dec 2017, at 9:44, Rob Beattie wrote:

To be honest, my experience with BT has been OK. Not the fastest but very few problems over the last 10 years or so. Like JK I use Devolo powerline
thingies to extend coverage through the house.

Rob

On Mon, 11 Dec 2017 at 09:32 Jason Kitcat <[email protected]> wrote:

Happy moving Phil!

After 17 years in Brighton I think Virgin have an unfairly poor
reputation. I wish I could get them here in Chelmsford!

Virgin fibre is very fast and reliable but probably not the cheapest.

I’m on BT now and can’t really recommend it :-(

For a multi-floor house I used Devolo power line networking (which works through your plug sockets) to extend the network, but I didn’t need wifi on
the top floor just network connectivity for hardware.

All the best,
Jason

On 11 Dec 2017, at 09:11, Phil Ward <[email protected]> wrote:

Morning all,

Myself and partner are shortly moving to a different part of Brighton and
wondering two things.

First, we'll have the opportunity to change broadband supplier, so we're
wondering who is the current favourite for service, speed and overall
niceness? Currently I’m on Sky and Helen is on Virgin – neither fill us
with enthusiasm.

Second, we're moving from flats on one floor to a house with four floors so almost certainly one router/wi-fi hub won’t effectively cover the whole house. So what’s the easiest least hassle way of extending a wi-fi network?

Regards
Phil



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