Zen are sending me a new router. They say my problems with WiFi could be caused by faulty router. Apple is adamant that my MBP is working satisfactorily. If they are proved wrong I will send you, Sam, data from Activity Monitor for your advice. Hopefully this won’t be necessary. Incidentally, a friend said to me that to reset router you need to turn it off for at least 28 minutes so that it resets at exchange as well. Has anybody else come across this advice? Since doing this the router is working better.
> On 23 Aug 2018, at 05:57, Sam - MacAmbulance <[email protected]> wrote: > > Do you have iCloud Photo Library enabled and is the large video imported into > your Photos library? > > Which internet-enabled devices do you have in your house? > > Does the problem go away if you close the lid of your laptop, are other > devices able to go online properly? > > If you open Applications > Utilities > Activity Monitor > click the Network > tab > click the ‘Sent Bytes’ column so it’s sorted by the amount of data sent > by a process, with the largest at the top, give it half an hour or so to > build up some data then what’s in the top 5 of the list? > > Sam > > MacAmbulance Ltd. > Providing Affordable Mac/PC Support and Web Development > > Sam Mullen > +44 (0)7747778022 > [email protected] > www.macambulance.co.uk > MacAmbulance Ltd. is a registered company in England & Wales, registration > number 8466597 > > This email is intended solely for the addressed recipients and may contain > privileged or confidential information. > If you have received this email in error please notify the sender and delete > the email immediately. > > >> On 23 Aug 2018, at 04:43, Virginia Routh <[email protected]> wrote: >> >> Hi Smuggers, I am completely baffled by this and so it seems are Apple >> Support and ISP Zen. I have spent hours on the phone with both of them. >> MBP works like a dream if i take it round to my neighbour, but at home it >> works intermittently and also won’t connect to the printer. Zen says >> something is trying to upload which is clogging up system. Apple says there >> is no fault on the computer. My guess is that problem has been caused at >> the weekend when we had a family event. Two grandsons each videoed it on >> their phones. One transferred his video to the MBP. I have played it and >> it works fine. The other grandson also transferred his video to the MBP but >> i cannot see any trace of it. Could this be causing the problem? But if >> so, why does MBP work at my neighbours? Virginia >> >> -- >> You received this message because you are subscribed to the Google Groups >> "Sussex Mac User Group" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to [email protected]. >> To post to this group, send an email to [email protected]. >> Visit this group at https://groups.google.com/group/smug. >> For more options, visit https://groups.google.com/d/optout. > > -- > You received this message because you are subscribed to the Google Groups > "Sussex Mac User Group" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > To post to this group, send email to [email protected]. > Visit this group at https://groups.google.com/group/smug. > For more options, visit https://groups.google.com/d/optout. -- You received this message because you are subscribed to the Google Groups "Sussex Mac User Group" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send an email to [email protected]. Visit this group at https://groups.google.com/group/smug. For more options, visit https://groups.google.com/d/optout.
