OK ..... I found the problem out myself...it was a software conflict and I deleted a lot of apps when suddenly the iphone 11 sprang into life! ergo...software glitch! Not sure which app/apps are responsible yet but I'll work back until I find it. BIG thank you to all who read and applied their brain to the problem. So the lesson learned is not to trust your apps when transferring them over en bloc to new phone. Perhaps an update not applied or a simple clash somewhere amongst the apps.
Onward and upwards Smuggers..... On Friday, 17 July 2020 14:45:24 UTC+1, tonyp wrote: > > Ongoing saga....the iphone 8 is officially beyond repair and was more or > less forced into moving on! Enter stage left the iphone 11 Pro Max on the > 7th July. Today I am still trying to get it to work properly. Apple Support > have tried bless 'em but we haven't moved off the problem at all. Sky (my > new provider) offers virtually nothing in the way of practical help. All I > managed with them was to confirm the network settings were correct. Apple > Support don't have an answer either and now I have to be careful because > there is a warranty that must not be voided! I set the phone up following > the apple commands. I then downloaded a back up of mine from iCloud. Apps > icons only downloaded but no apps! Music through iTunes downloaded alright. > However, I can't use the phone because it refuses to accept my Apple ID. I > have changed it a couple of times with the same result. It works perfectly > well on my computer and ipad but no verification on the iphone and so I > cannot set the phone up with any degree of accuracy! I need to turn off > find my iphone to even have a chance of a restore on iTunes but of course > no apple ID no chance of turning that off and starting afresh. > > I would truly welcome some advice as to what to do next please...anyone??? > Thank you all. > > On Monday, 6 July 2020 10:01:20 UTC+1, tonyp wrote: >> >> Good morning Smuggers, >> >> I thought that before I commit to an expensive repair with Apple I would >> ask the group if they had any ideas. I've spent the week-end trying to >> recover my phone 8 plus without success. During the process I have had >> several error 53's one error 75 three errors 2015 reporting "framework >> version is insufficient to install the OS, Failed to restore device to >> recovery mode libusbrestore error: 2015. >> >> i have a back up of my phone with imazing so having the phone totally >> deleted was an option I went with but still no response. I have removed >> anything that can be removed cleaned and replaced it. I've done the so >> called HARD restart several times too. Ive tried it with the USB attached >> direct to the computer. Tried it with USB cable attached direct to a second >> computer. I've had the cable attached to a USB hub and I have tried with a >> couple of totally new lightning to USB cables.I've restarted my Mac a few >> times as well just for good measure! >> >> I have followed every instruction I can to be found on the internet. All >> the advice sites and every variation that is published but I continue to >> have no response. >> >> Prior to these endeavours the phone has not been dropped or had any >> knocks whatsoever. The problems started so far as I can remember last >> Friday trying to update to latest OS with iTunes (latest version) My MacPro >> is a little old but is running OS 10.11.6 and the previous update system >> requirements were 10.11.4 so it should be OK. I haven't been able to revert >> to an earlier OS version although I did try but again without success. I >> can get iTunes to start downloading software for the phone but it never has >> got beyond the half way mark on the phone screen. >> >> Do you think it is a hardware fault? Is it more likely to be a software >> glitch? If the phone was close to its 256GB capacity surely the delete >> option would have resolved that issue?? >> >> I am at hair pulling out stage and really at my wits end to have to >> consider sending the phone away to Apple but there it is guys....has anyone >> got an idea that would resolve this issue or am I simply going to have to >> dig deep and get Apple to take it on?? Your help much appreciated of >> course....t >> >> hank you.....Tony >> >> -- You received this message because you are subscribed to the Google Groups "Sussex Mac User Group" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To view this discussion on the web, visit https://groups.google.com/d/msgid/smug/db0032bc-8087-4752-8401-ef3c3e01d785o%40googlegroups.com.
