Try downloading the latest drivers from here : https://www.canon.co.uk/support/consumer_products/products/fax__multifunctionals/inkjet/pixma_ts_series/pixma-ts5050.html?type=drivers&language=en&os=macos%2011.0%20(big%20sur) <https://www.canon.co.uk/support/consumer_products/products/fax__multifunctionals/inkjet/pixma_ts_series/pixma-ts5050.html?type=drivers&language=en&os=macos%2011.0%20(big%20sur)>
Install both the scanning & printer drivers then optionally restart and see if it works again. _ Regards Sam Mullen +44 (0)7747778022 <tel://+447747778022> [email protected] <mailto:[email protected]> www.macambulance.com <http://www.macambulance.com/> MacAmbulance Ltd. Providing Affordable Mac/PC Support and Web Development MacAmbulance Ltd. is a registered company in England & Wales, registration number 8466597 This email is intended solely for the addressed recipients and may contain privileged or confidential information. If you have received this email in error please notify the sender and delete the email immediately. > On 8 Mar 2021, at 15:16, Virginia Routh <[email protected]> wrote: > > My Canon TS5050 which has behaved beautifully over the past 3 years has > decided not to scan. I get error message : > > Scanner reported an error > A required file is missing or corrupted, > or settings are incorrect. > Try the installation again. > > Can Smuggers advise me how to do this? I have looked at IJ Scan utility but > am none the wiser. How do I install the scanner again? > Virginia > > -- > You received this message because you are subscribed to the Google Groups > "Sussex Mac User Group" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected] > <mailto:[email protected]>. > To view this discussion on the web, visit > https://groups.google.com/d/msgid/smug/7A623BD2-9FF4-4EE8-A84D-8EA8F576827B%40gmail.com > > <https://groups.google.com/d/msgid/smug/7A623BD2-9FF4-4EE8-A84D-8EA8F576827B%40gmail.com?utm_medium=email&utm_source=footer>. -- You received this message because you are subscribed to the Google Groups "Sussex Mac User Group" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To view this discussion on the web, visit https://groups.google.com/d/msgid/smug/B7ECAE4B-6F49-449E-8544-53711115C36D%40macambulance.com.
