This is presumably on Big Sur?
Have you restarted both devices? (forgive if it's patronising but always
the first step)
Cheers,
J
On 15 Mar 2021, at 13:02, Jonathan Brady wrote:
Hello.
When I tether my iphone to my imac with a lightning usb cable I keep
getting a finder dialogue box which looks like the attached picture.
Photos is able to see the phone and take images off of it but I cannot
open the iphone in the finder in order to change sync settings or
anything like that and so I cannot open it in music to sync audio
files and playlists. I have an ipad which I have managed to tether
successfully to the imac and which opens up immediately in the finder
window. Any ideas why the iphone hangs like this?
Many thanks,
Jonathan Brady
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Cheers,
Jason
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