I suspect it's formatted for use with Macs (eg AFTP) but not a Windows compatible (eg FAT).

Select it in the Finder and see what it says by Format (under Modified) and let us know. If it's not that, we can take it from there.

This is a drive that connects directly via wifi, correct? or is it attached to another mac?

cheers,
J

On 30 Oct 2021, at 12:15, 'Phil Tomlinson' via Sussex Mac User Group wrote:

I recently got rid of my old WD "MyBook" drive and have now attached a WD "My Cloud Home" drive. I can access this new drive on my iMac, iPad and iPhone but not on my Sony Bravia TV. I used to be able to play video files
from the old drive on this TV.

Attached is a screen shot of my Finder showing the situation - the old and now missing drive still shows up as "My Cloud-1RRF6A". The new drive shows
as "Philip's M..ud Home".
I have tried dragging the new drive into the Network file but am asked to click "Authenticate". Where is the "authenticate" tick box? I can't see it anywhere. Finally, would trying to move the new drive into this Network
file be a good idea or would it mess everythng up?

Has anyone got the time to advise me? I'm obviously ignorant of this type
of file handling!

Good wishes,
Phil T

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Cheers,

Jason

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