Hi Sam!

Touch ID is enabled in my settings. 

I always just access the app by using the touch button & putting in my code. 

My code is definitely correct. I normally press my button & put in the code & today it keeps taking me to the cancel button. 

Best wishes 
Catherine 
Sent from my iPhone

On 2 Jun 2025, at 12:23, Sam - MacAmbulance <i...@macambulance.com> wrote:

Can you elaborate on ‘can’t get any further’? What happens when you unlock the app, does it unlock successfully?

If you look in Settings > AppleID > iCloud > Passwords > is it off or on?
_

Regards
Sam Mullen

+44 (0)7747778022
i...@macambulance.com
www.macambulance.com

MacAmbulance Ltd.

Providing Affordable Mac/PC Support and Web Development

MacAmbulance Ltd. is a registered company in England & Wales, registration number 8466597

This email is intended solely for the addressed recipients and may contain privileged or confidential information.

If you have received this email in error please notify the sender and delete the email immediately.


On 2 Jun 2025, at 12:16, Catherine Hunt <cahun...@gmail.com> wrote:


Hello Smuggers 
 
All my passwords are on my password app on my phone. 

I’m use my touch button on my iPhone& 
put in my correct code. 

I can’t get any further. 

This has only happened today  
 
Please help!

Best wishes 
Catherine Hunt 

--
You received this message because you are subscribed to the Google Groups "Sussex Mac User Group" group.
To unsubscribe from this group and stop receiving emails from it, send an email to smug+unsubscr...@googlegroups.com.
To view this discussion, visit https://groups.google.com/d/msgid/smug/34C3752A-4CD0-4D6E-9408-340CEDB6704A%40gmail.com.

--
You received this message because you are subscribed to the Google Groups "Sussex Mac User Group" group.
To unsubscribe from this group and stop receiving emails from it, send an email to smug+unsubscr...@googlegroups.com.
To view this discussion, visit https://groups.google.com/d/msgid/smug/584B8815-7361-49B9-B0A3-7BE3BB53DBE9%40macambulance.com.

--
You received this message because you are subscribed to the Google Groups "Sussex Mac User Group" group.
To unsubscribe from this group and stop receiving emails from it, send an email to smug+unsubscr...@googlegroups.com.
To view this discussion, visit https://groups.google.com/d/msgid/smug/F01CD165-CFF6-4083-B260-BFA8618D3BAE%40gmail.com.

Reply via email to