Hi Oriol, then I guess the problem is just that, unfortunately I am no help for this
Regards On 6 September 2016 at 11:48, Oriol Rius <[email protected]> wrote: > Hi Carlo, thanks for your feedback playing about that with Alfonso. We > found problems detecting SIM with that modem. The strange thing is that SIM > cards that I tested are working on other devices and connected with Dell > both of them fail. The error is always 'sim-missing'. > > I don't know how to solve that and I don't have feedback from Dell. > > Regards. > > Oriol > > ------ Original Message ------ > From: "Carlo Lobrano" <[email protected]> > To: [email protected]; [email protected]; > [email protected] > Sent: 06-Sep-16 09:59:19 > Subject: Fwd: Re: 4G on Dell IoT Gateway > > Hi Oriol, > > according to this output > > Status | lock: 'unknown' > | unlock retries: 'unknown' > | state: 'failed' > | failed reason: 'sim-missing' > | power state: 'on' > | access tech: 'unknown' > | signal quality: '0' (cached) > > it looks like the SIM is not recognized at all, like it was not there. If > the problem was only the PIN lock, the status should be something like > > lock: 'sim-pin' > ... > state: 'locked' > > in this last state, you could send the pin using > > mmcli -i <SIM_ID> --pin=<PIN> > > or the others sim related mmcli commands. > > Sorry for the silly question, but are you sure that the SIM is properly > inserted? > > Best regards, > Carlo > > > Hi Oriol, > > On Mon, Sep 5, 2016 at 4:04 PM, Oriol Rius <[email protected]> wrote: > >> Hi, again about Dell IoT Gateway 5000 with Snappy 15.04 I have a problem >> trying to set up a 4G connection using nmcli and mmcli without success. >> Simple capabilities doesn't work and Dell support it's slow and >> insufficient. >> >> My first problem starts trying to validate the PIN. But in the end what I >> need is a simple tutorial or manual that help me how to set up the internet >> connection. I found some information reading mailing lists and googling, >> but everything is imprecise and incomplete. About the modem I use: >> > > First, note that the HE910 is a HSPA modem and does not support 4G. > > You can try to activate cellular data with these steps: > > 1. Deactivate SIM PIN with another device > 2. Execute these commands: > > nmcli c add type gsm ifname ttyACM3 con-name gsmconn apn > <your_operator_apn> > nmcli r wwan on > > As you see you need to use nmcli instead of mmcli because we are > controlling the modem from NetworkManager so it can take control of the > connection and configure routes. > > HTH, > Alfonso > > >> >> # mmcli -m 0 >> >> /org/freedesktop/ModemManager1/Modem/0 (device id >> 'b73aa014c0d2097ce1e62fd9aa2a82c6f8dc6307') >> ------------------------- >> Hardware | manufacturer: 'Telit' >> | model: 'HE910-D' >> | revision: '12.00.086' >> | supported: 'gsm-umts' >> | current: 'gsm-umts' >> | equipment id: '356136070745999' >> ------------------------- >> System | device: '/sys/devices/pci0000:00/0000: >> 00:14.0/usb1/1-4/1-4.1' >> | drivers: 'cdc_acm, cdc_ether' >> | plugin: 'Dell' >> | primary port: 'ttyACM3' >> | ports: 'ttyACM3 (at), wwan0 (net), ttyACM0 (at)' >> ------------------------- >> Numbers | own : 'unknown' >> ------------------------- >> Status | lock: 'unknown' >> | unlock retries: 'unknown' >> | state: 'failed' >> | failed reason: 'sim-missing' >> | power state: 'on' >> | access tech: 'unknown' >> | signal quality: '0' (cached) >> ------------------------- >> Modes | supported: 'allowed: 2g, 3g; preferred: none' >> | current: 'allowed: any; preferred: none' >> ------------------------- >> Bands | supported: 'unknown' >> | current: 'unknown' >> ------------------------- >> IP | supported: 'none' >> ------------------------- >> SIM | path: 'none' >> >> ------------------------- >> Bearers | paths: 'none' >> >> >> Can you recommend any resource that help me on that? >> >> Thank you very much. >> >> Regards. >> Oriol >> >> -- >> Snapcraft mailing list >> [email protected] >> Modify settings or unsubscribe at: https://lists.ubuntu.com/mailm >> an/listinfo/snapcraft >> >> > > -- > Snapcraft mailing list > [email protected] > Modify settings or unsubscribe at: https://lists.ubuntu.com/mailm > an/listinfo/snapcraft > > >
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