In the end the solution was so simple like that David, thanks!
Alfonso, helped me yesterday afternoon through chat and after some tries
with two SIMs we've got that running.
Thank you for your support.
Oriol
------ Original Message ------
From: "David Chen" <[email protected]>
To: "Oriol Rius" <[email protected]>; "Carlo Lobrano"
<[email protected]>; [email protected];
[email protected]
Sent: 07-Sep-16 04:15:12
Subject: Re: Fwd: Re: 4G on Dell IoT Gateway
Hi Oriol,
Have you tried removing the SIM card and re-inserting it?
Regards,
-David
On 09/06/2016 05:48 PM, Oriol Rius wrote:
Hi Carlo, thanks for your feedback playing about that with Alfonso. We
found problems detecting SIM with that modem. The strange thing is
that SIM cards that I tested are working on other devices and
connected with Dell both of them fail. The error is always
'sim-missing'.
I don't know how to solve that and I don't have feedback from Dell.
Regards.
Oriol
------ Original Message ------
From: "Carlo Lobrano" <[email protected]>
To: [email protected]; [email protected];
[email protected]
Sent: 06-Sep-16 09:59:19
Subject: Fwd: Re: 4G on Dell IoT Gateway
Hi Oriol,
according to this output
Status | lock: 'unknown'
| unlock retries: 'unknown'
| state: 'failed'
| failed reason: 'sim-missing'
| power state: 'on'
| access tech: 'unknown'
| signal quality: '0' (cached)
it looks like the SIM is not recognized at all, like it was not
there. If the problem was only the PIN lock, the status should be
something like
lock: 'sim-pin'
...
state: 'locked'
in this last state, you could send the pin using
mmcli -i <SIM_ID> --pin=<PIN>
or the others sim related mmcli commands.
Sorry for the silly question, but are you sure that the SIM is
properly inserted?
Best regards,
Carlo
Hi Oriol,
On Mon, Sep 5, 2016 at 4:04 PM, Oriol Rius <[email protected]>
wrote:
Hi, again about Dell IoT Gateway 5000 with Snappy 15.04 I have a
problem trying to set up a 4G connection using nmcli and mmcli
without success. Simple capabilities doesn't work and Dell support
it's slow and insufficient.
My first problem starts trying to validate the PIN. But in the end
what I need is a simple tutorial or manual that help me how to set
up the internet connection. I found some information reading mailing
lists and googling, but everything is imprecise and incomplete.
About the modem I use:
First, note that the HE910 is a HSPA modem and does not support 4G.
You can try to activate cellular data with these steps:
1. Deactivate SIM PIN with another device
2. Execute these commands:
nmcli c add type gsm ifname ttyACM3 con-name gsmconn apn
<your_operator_apn>
nmcli r wwan on
As you see you need to use nmcli instead of mmcli because we are
controlling the modem from NetworkManager so it can take control of
the connection and configure routes.
HTH,
Alfonso
# mmcli -m 0
/org/freedesktop/ModemManager1/Modem/0 (device id
'b73aa014c0d2097ce1e62fd9aa2a82c6f8dc6307')
-------------------------
Hardware | manufacturer: 'Telit'
| model: 'HE910-D'
| revision: '12.00.086'
| supported: 'gsm-umts'
| current: 'gsm-umts'
| equipment id: '356136070745999'
-------------------------
System | device:
'/sys/devices/pci0000:00/0000:00:14.0/usb1/1-4/1-4.1'
| drivers: 'cdc_acm, cdc_ether'
| plugin: 'Dell'
| primary port: 'ttyACM3'
| ports: 'ttyACM3 (at), wwan0 (net), ttyACM0
(at)'
-------------------------
Numbers | own : 'unknown'
-------------------------
Status | lock: 'unknown'
| unlock retries: 'unknown'
| state: 'failed'
| failed reason: 'sim-missing'
| power state: 'on'
| access tech: 'unknown'
| signal quality: '0' (cached)
-------------------------
Modes | supported: 'allowed: 2g, 3g; preferred: none'
| current: 'allowed: any; preferred: none'
-------------------------
Bands | supported: 'unknown'
| current: 'unknown'
-------------------------
IP | supported: 'none'
-------------------------
SIM | path: 'none'
-------------------------
Bearers | paths: 'none'
Can you recommend any resource that help me on that?
Thank you very much.
Regards.
Oriol
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