Hi Oriol, Have you tried removing the SIM card and re-inserting it?
Regards, -David On 09/06/2016 05:48 PM, Oriol Rius wrote: > Hi Carlo, thanks for your feedback playing about that with Alfonso. We > found problems detecting SIM with that modem. The strange thing is > that SIM cards that I tested are working on other devices and > connected with Dell both of them fail. The error is always 'sim-missing'. > > I don't know how to solve that and I don't have feedback from Dell. > > Regards. > > Oriol > > ------ Original Message ------ > From: "Carlo Lobrano" <[email protected] <mailto:[email protected]>> > To: [email protected] > <mailto:[email protected]>; [email protected] > <mailto:[email protected]>; [email protected] > <mailto:[email protected]> > Sent: 06-Sep-16 09:59:19 > Subject: Fwd: Re: 4G on Dell IoT Gateway > >> Hi Oriol, >> >> according to this output >> >> Status | lock: 'unknown' >> | unlock retries: 'unknown' >> | state: 'failed' >> | failed reason: 'sim-missing' >> | power state: 'on' >> | access tech: 'unknown' >> | signal quality: '0' (cached) >> >> it looks like the SIM is not recognized at all, like it was not >> there. If the problem was only the PIN lock, the status should be >> something like >> >> lock: 'sim-pin' >> ... >> state: 'locked' >> >> in this last state, you could send the pin using >> >> mmcli -i <SIM_ID> --pin=<PIN> >> >> or the others sim related mmcli commands. >> >> Sorry for the silly question, but are you sure that the SIM is >> properly inserted? >> >> Best regards, >> Carlo >> >> >> Hi Oriol, >> >> On Mon, Sep 5, 2016 at 4:04 PM, Oriol Rius <[email protected] >> <mailto:[email protected]>> wrote: >> >> Hi, again about Dell IoT Gateway 5000 with Snappy 15.04 I have a >> problem trying to set up a 4G connection using nmcli and mmcli >> without success. Simple capabilities doesn't work and Dell >> support it's slow and insufficient. >> >> My first problem starts trying to validate the PIN. But in the >> end what I need is a simple tutorial or manual that help me how >> to set up the internet connection. I found some information >> reading mailing lists and googling, but everything is imprecise >> and incomplete. About the modem I use: >> >> >> First, note that the HE910 is a HSPA modem and does not support 4G. >> >> You can try to activate cellular data with these steps: >> >> 1. Deactivate SIM PIN with another device >> 2. Execute these commands: >> >> nmcli c add type gsm ifname ttyACM3 con-name gsmconn apn >> <your_operator_apn> >> nmcli r wwan on >> >> As you see you need to use nmcli instead of mmcli because we are >> controlling the modem from NetworkManager so it can take control of >> the connection and configure routes. >> >> HTH, >> Alfonso >> >> >> >> # mmcli -m 0 >> >> /org/freedesktop/ModemManager1/Modem/0 (device id >> 'b73aa014c0d2097ce1e62fd9aa2a82c6f8dc6307') >> ------------------------- >> Hardware | manufacturer: 'Telit' >> | model: 'HE910-D' >> | revision: '12.00.086' >> | supported: 'gsm-umts' >> | current: 'gsm-umts' >> | equipment id: '356136070745999' >> ------------------------- >> System | device: >> '/sys/devices/pci0000:00/0000:00:14.0/usb1/1-4/1-4.1' >> | drivers: 'cdc_acm, cdc_ether' >> | plugin: 'Dell' >> | primary port: 'ttyACM3' >> | ports: 'ttyACM3 (at), wwan0 (net), ttyACM0 (at)' >> ------------------------- >> Numbers | own : 'unknown' >> ------------------------- >> Status | lock: 'unknown' >> | unlock retries: 'unknown' >> | state: 'failed' >> | failed reason: 'sim-missing' >> | power state: 'on' >> | access tech: 'unknown' >> | signal quality: '0' (cached) >> ------------------------- >> Modes | supported: 'allowed: 2g, 3g; preferred: none' >> | current: 'allowed: any; preferred: none' >> ------------------------- >> Bands | supported: 'unknown' >> | current: 'unknown' >> ------------------------- >> IP | supported: 'none' >> ------------------------- >> SIM | path: 'none' >> >> ------------------------- >> Bearers | paths: 'none' >> >> >> Can you recommend any resource that help me on that? >> >> Thank you very much. >> >> Regards. >> Oriol >> >> -- >> Snapcraft mailing list >> [email protected] <mailto:[email protected]> >> Modify settings or unsubscribe at: >> https://lists.ubuntu.com/mailman/listinfo/snapcraft >> <https://lists.ubuntu.com/mailman/listinfo/snapcraft> >> >> >> >> -- >> Snapcraft mailing list >> [email protected] <mailto:[email protected]> >> Modify settings or unsubscribe at: >> https://lists.ubuntu.com/mailman/listinfo/snapcraft >> <https://lists.ubuntu.com/mailman/listinfo/snapcraft> >> >> > >
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