[sniffer] Re: Declude header not modified correctly

[Herb Guenther]

I have an active SA, I sent in some service requests and got a ticket number by return email, never a follow up.  Then called in and a chap named Chris Asaro fixed the settings on our account so that I could download the correct version and was quite helpful with that.  However, that does not solve the problem and all emails of examples and requests for status since 10/18/06 have gone unanswered. So, basically their answer was install the latest version, and beyond that nothing, not even a reply or a we are working on it and will have something to try on X.  Out users are seeing hundreds of spam messages unmarked in their email boxes a day, and of course want to know why when it is identified as spam they are still getting it.  I personally know that this has been an issue for at least a year.  If I were a spammer I would sure code my emails to exploit this. Anyway, have used Declude for about 5 years as I recall and getting kind of to the end of the line. I also spent some time yet again on their web site, and do not see a discussion board or anything to discuss this issue there vs here. Herb Darin Cox wrote: I have an active SA. I've sent support requests twice in the past few months to support@ and have gotten no response. Darin. ----- Original Message ----- From: "Computer House Support" <[EMAIL PROTECTED]> To: "Message Sniffer Community" <sniffer@sortmonster.com> Sent: Wednesday, October 25, 2006 9:11 AM Subject: [sniffer] Re: Declude header not modified correctly David Waller wrote: they don't respond to support emails from this registered user... Dear David, I am curious to know if you have an active Service Agreement with Declude? Among the hundreds of vendors that I deal with, I found their support to be one of the best. I seldom wait more than an hour for a response. Michael Stein Computer House ############################################################# This message is sent to you because you are subscribed to the mailing list <sniffer@sortmonster.com>. To unsubscribe, E-mail to: <[EMAIL PROTECTED]> To switch to the DIGEST mode, E-mail to <[EMAIL PROTECTED]> To switch to the INDEX mode, E-mail to <[EMAIL PROTECTED]> Send administrative queries to <[EMAIL PROTECTED]> ############################################################# This message is sent to you because you are subscribed to the mailing list <sniffer@sortmonster.com>. To unsubscribe, E-mail to: <[EMAIL PROTECTED]> To switch to the DIGEST mode, E-mail to <[EMAIL PROTECTED]> To switch to the INDEX mode, E-mail to <[EMAIL PROTECTED]> Send administrative queries to <[EMAIL PROTECTED]> -- Herb Guenther Lanex, LLC www.lanex.com (262)789-0966x102 Office (262)780-0424 Direct This e-mail is confidential and is for the use of the intended recipient(s)only. If you are not an intended recipient please advise us of our error by return e-mail then delete this e-mail and any attached files. You may not copy, disclose or use the contents in any way. ############################################################# This message is sent to you because you are subscribed to the mailing list <sniffer@sortmonster.com>. To unsubscribe, E-mail to: <[EMAIL PROTECTED]> To switch to the DIGEST mode, E-mail to <[EMAIL PROTECTED]> To switch to the INDEX mode, E-mail to <[EMAIL PROTECTED]> Send administrative queries to <[EMAIL PROTECTED]>