Hello Phillip, Tuesday, April 3, 2007, 6:30:22 AM, you wrote:
> I am getting a large number of false positives and not sure why. <snip/> > How do I add a whitelist of domains, or do i send in the false > positives in hopes they will somehow be added to the rulebase. <snip/> Please follow our false positives handling procedure: http://kb.armresearch.com/index.php?title=Message_Sniffer.FAQ.FalsePositives We will identify the rules that cause your false positives and either: * Remove the rules from the core rulebase; or * Block the rules from your specific rulebase; or * Create appropriate white rules to compensate. If you wish we can always add white rules to your rulebase by request, however this is a dangerous practice since blackhats frequently use tactics to exploit white rules - for example: by sending spam w/ forged from addresses matching their target delivery domains. Hope this helps, Thanks! _M -- Pete McNeil Chief Scientist, Arm Research Labs, LLC. ############################################################# This message is sent to you because you are subscribed to the mailing list <[email protected]>. To unsubscribe, E-mail to: <[EMAIL PROTECTED]> To switch to the DIGEST mode, E-mail to <[EMAIL PROTECTED]> To switch to the INDEX mode, E-mail to <[EMAIL PROTECTED]> Send administrative queries to <[EMAIL PROTECTED]>
