HI Matt,

We started having that problem coincidentally right after we upgraded to 
3.x.  For us the .tmp file creation in the spool was indicative of sniffer 
processing delays.  We do have Sniffer modifying headers.

Darin.



From: Matt
Sent: Thursday, June 27, 2013 5:32 PM
To: Message Sniffer Community
Subject: [sniffer] Re: Slow processing times, errors

Darin,

I'm not seeing that sort of thing.  With 3.x, there doesn't appear to be any 
extraneous file creation in the Sniffer program directory, and never any TMP 
files in my spool.  I do not have Sniffer modifying headers, so that may be 
different on our systems.

Matt



On 6/27/2013 5:25 PM, Darin Cox wrote:

  When we had sluggish performance similar that yours, resulting in numerous 
sniffer .tmp files in the spool, the cause was eventually traced to a 
proliferation of files in the sniffer directory.  Clearing them out brought 
performance back up to normal.

  Darin.



  From: e...@protologic.com
  Sent: Thursday, June 27, 2013 5:17 PM
  To: Message Sniffer Community
  Subject: [sniffer] Re: Slow processing times, errors

  We were experiencing this several days ago and couldn't find a fix that 
worked or worked for long. We uninstalled SNF and reinstalled and have not 
detected a problem since. I will check the logs and report back if I see 
anything intermittent.




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  On 2013-06-27, at 2:06 PM, Matt wrote:

  > Pete,
  >
  > I've had many recent incidences where, as it turns out, SNFclient.exe 
takes 30 to 90 seconds to respond to every message with a result code 
(normally less than a second), and as a result backs up processing. 
Restarting the Sniffer service seems to do the trick, but I only tested that 
for the first time today after figuring this out.
  >
  > I believe the events are triggered by updates, but I'm not sure as of 
yet. Updates subsequent to the slow down do not appear to fix the situation, 
so it seems to be resident in the service. When this happens, my 
SNFclient.exe.err log fill up with lines like this:
  >
  > 20130627155608, arg1=F:\\proc\work\D6063018a00002550.smd : Could Not 
Connect!
  >
  > At the same time, my Sniffer logs start showing frequent 
"ERROR_MSG_FILE" results on about 1/8th of the messages.
  >
  > I'm currently using the service version 3.0.2-E3.0.17. It's not entirely 
clear to me what the most current one is.
  >
  > Any suggestions as to the cause or solution?
  >
  > Thanks,
  >
  > Matt
  >
  >
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