http://www.idg.net/ic_1122960_9710_1-5045.html

Wireless Surfing Made Easier
 
Companies are teaming up to allow seamless switching between cellular
networks and faster wireless hot spots.

Stephen Lawson, IDG News Service
Tuesday, February 04, 2003

Network infrastructure vendors are jumping in to help mobile network
operators set up "hot spots" where mobile users can get a boost in speed
while sitting in a cafe or waiting for a flight.

Hewlett-Packard and Transat Technologies have agreed to combine their
network management software to help mobile operators provide wireless
LAN hot spot service to their cellular customers, the companies
announced Monday. Juniper Networks also announced a new application of
its broadband aggregation platforms and service management system that
will make it easier for carriers to set up and manage hot spots.

HP announced that Southlake, Texas-based Transat's software can be
integrated with OpenCall SS7, HP's software for carrier signaling. The
integration will allow operators to authenticate and bill users for
hot-spot data access and roaming using systems they have today for
cellular voice and data services, said Maurice Marks, chief technology
officer of the network and service provider business at HP, in Palo
Alto, California.

Added Benefits
That should lower the cost of setting up hot spots, the companies said.
For customers, it will mean the ability to switch easily between
cellular voice and data services and the faster hot-spot services, and
even use other providers' hot spots, and then get just one bill from one
provider, the companies said.

Established wireless providers are just beginning to embrace hot spots,
which some Internet service providers already offer in public places
such as cafes, hotel lobbies, and airports. The networks allow visitors
with wireless LAN-equipped notebook PCs and other clients to reach a
high-speed network connection, such as a 1.5 megabit-per-second T-1
line, over a LAN connection of 11 mbps or more.

Mobile operators with GSM/GPRS networks use a smart card called the SIM
(Subscriber Identity Module) to identify users on the network and keep
track of their use of services. Transat's software supports SIM-based
authentication and billing in public wireless LANs and lets carriers use
an existing management system called HLR (home location register) for
hot spot services, according to the company. Carriers can also set up
provisions for "walk-in" customers to use the LAN even if they aren't
already cellular customers.

The Transat software now can be integrated with HP's OpenCall SS7
middleware to create management systems that run on Linux. HP's services
arm will offer carriers consulting, customization, and support. The
integration with OpenCall SS7 will open the door to hot-spot roaming
agreements among different service providers using the existing SS7
(Signaling System 7) inter-operator signaling infrastructure. It also
could allow carriers to extend services such as voice over IP to the
wireless LANs, Marks said.

Hard Choices
Making public wireless LANs easy to use is hard for mobile operators,
said analyst Keith Waryas at IDC, in Framingham, Massachusetts. For
example, billing systems can be adapted to include hot spots, but the
usage model is different. Customers usually sign in to one wireless LAN,
use it for a while, log off, and sign in to a different one later on,
whereas cellular data services use constant handoffs between networks,
he said. Also, carriers and the Internet service providers that operate
hot spots may have different ideas of what constitutes reliable service.

Many users would love a service that would automatically shift a
connection on to a hot spot network when they get to one, but it has to
be easy, he said.

"The customer is always going to want to have the fastest speed
available, and at the same time they don't want to lose anything in that
hand-off," Waryas said. "There may be a pop-up message that tells me
I've gone onto a faster service, but I don't have to do anything about
it. And that's a challenge," he added.

"If you offer a product that has all these great benefits but [the
customer gets] two separate bills for it, it's not going to work,"
Waryas said.

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