Bob Camp wrote: > Hi > > There is a "dark side" to this. The better you document the product, > the easier it is to duplicate. Simply buying parts and tossing them on > a pc board is pretty easy these days. Documenting without giving away > to much is a fairly difficult art.
there is another dark side to this. without proper documentation, people will stop buying your products. like we did. we don't buy soekris products at the moment for the lack of proper documentation (and bad power supplies). and from some private emails, I know we are not the only ones. > > Bob > > > On Feb 13, 2008, at 3:52 PM, Martin K. Petersen wrote: > >>>>>>> "Johan" == Johan Linner <[EMAIL PROTECTED]> writes: >> Johan> Which keeps me wondering... How hard could it be for >> Johan> Soren/Soekris to publish a proper documentation for this >> Johan> product?? It has been out for quite some time now. >> >> When I was doing consulting in the embedded space I had several >> customers back away from Soekris due to the (perceived) lack of >> documentation and support. This is simply a deal breaker in most >> commercial applications. Doesn't have to be fancy, but it absolutely >> has to be there. >> >> I'm sure Søren knows this and that he is just incredibly busy. But I >> wish he would at least leverage the community he has successfully >> built around his products. All it takes is an email to the list and >> I'm sure somebody would wikify the information. >> >> -- >> Martin K. Petersen http://mkp.net/ >> _______________________________________________ >> Soekris-tech mailing list >> [email protected] >> http://lists.soekris.com/mailman/listinfo/soekris-tech >> > > _______________________________________________ > Soekris-tech mailing list > [email protected] > http://lists.soekris.com/mailman/listinfo/soekris-tech -- SELECT services FROM companies WHERE name = 'micro systems' marc balmer, micro systems, wiesendamm 2a, postfach, ch-4019 basel internet www.msys.ch, phone +41 61 383 05 10, fax +41 61 383 05 12 _______________________________________________ Soekris-tech mailing list [email protected] http://lists.soekris.com/mailman/listinfo/soekris-tech
