I have a dead 6501, too.  Problem is *not* the power supply.



On Sun, Feb 21, 2016 at 6:25 PM, Andrew Atrens <and...@atrens.ca> wrote:

> I had one of these die about a year ago. Much discussion and sharing of
> info on the list but radio silence from Soekris folks. Some on the list
> gave Advice to send the dead board in, but no guarantee from the company
> that I could expect anything more than a postal charge by providing them
> with something that they should be keenly interested in - an example of a
> product of their's that's failed in the field.  By this I was left with the
> impression that this data was not welcome nor appreciated, and that
> ultimately the least important thing in all of this was my customer
> experience.
>
> I currently have a couple of net5501's still in production and so have
> continued to monitor this list, but have no further interest in dealing
> with these folks.
>
> --Andrew
>
>
> > On Feb 21, 2016, at 5:26 PM, Christian Weisgerber <na...@mips.inka.de>
> wrote:
> >
> >> On 2016-02-21, "Hendrickson, Kenneth" <khend...@harris.com> wrote:
> >>
> >> The warranty is clearly not long enough, and this is a *systemic*
> >> problem, with many people experiencing the same failures.  Soekris
> >> ought to replace them.
> >
> > There's a bias problem here: You're only going to hear from the
> > people who lost machines, not from those who didn't.
> >
> > --
> > Christian "naddy" Weisgerber                          na...@mips.inka.de
> > _______________________________________________
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> > Soekris-tech@lists.soekris.com
> > http://lists.soekris.com/mailman/listinfo/soekris-tech
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