I have a few ADN licenses.
And it is working again. I can select the topic "API support" ! Yeah.
 
Holger Schönberger
technical director
The day has 24 hours, if that does not suffice, I will take the night

 


  _____  

From: [email protected] 
[mailto:[email protected]] On Behalf Of Stephen Blair
Sent: Wednesday, March 06, 2013 8:52 PM
To: [email protected]
Subject: Re: OT: How to get Autodesk support if Customer Portal broken?


@AutodeskHelp says the Sub Center is working ok; they tested with a couple of 
different logins.
Can you try again and see if the problem is still happening?
And are you guys on regular support, or ADN (aka partners) ?

On 06/03/2013 1:14 PM, Stephen Blair wrote:


The Sub Center has bad days. Maybe they are upgrading or something.

If you are on Advanced support, there should be a phone number for support  in 
Sub Center.

If you reply to an existing email from support, that will make it back to 
support (but as part of the existing case...the support specialist can create a 
new case, but it depends on how closely the agent monitors their queue).

I tweeted @AutodeskHelp. I'm curious to see if they can tell me something.





On 06/03/2013 1:04 PM, Johan Forsgren wrote:


A buggy bug reporter. I'll be damned.  

On Wednesday, March 6, 2013, Mihail Djurev wrote:


Its not the browser. I'm having the same problem too.

-Mihail
On 6.3.2013 г. 18:54 ч., Eric Thivierge wrote: 



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