“Autodesk is making this policy change to better align with the needs and buying preferences of our customers.”
So what is everyone bickering about? They are aligning themselves with our needs and preferences! Or is it: you are not our customer if your needs and preferences don’t match our policy? So, where’s that “get XSI source” kickstarter? From: Scott Parrish Sent: Wednesday, February 26, 2014 11:36 PM To: [email protected] Subject: Re: new upgrade policy Aw yeah, I loved reading this carefully worded email from Autodesk this morning: """ Dear Autodesk Customer: Beginning February 1, 2015, Autodesk will simplify its current upgrade policy, and will no longer offer the option to purchase upgrades for all noncurrent product releases. This message is intended to provide advance notice to help customers prepare and budget for any impact they may experience. Our records indicate that you or your organization may have one or more perpetual licenses that may be impacted by this change. Please be further advised that upgrade eligibility for the 2008 release of perpetual Autodesk software licenses will end on March 31, 2014. Autodesk is making this policy change to better align with the needs and buying preferences of our customers. Many Autodesk customers choose to use Autodesk® Subscription as their preferred method of maintaining their Autodesk software. To learn more about this policy change click here. For special offers and options that may be available to you, please contact your local Autodesk Reseller. To find an Autodesk Reseller near you, click here. """ Oh, I understand now. Autodesk is making it cost you the price of a new license to upgrade if you dont stay on subscription because that better aligns with the needs of us the customers. I find it inconvenient to allow my subscription to lapse and be able to upgrade for less than full price in the future if there is a release with features that I could use. I wonder if these emails are even written by humans. It's kind of a mealy-mouthed corporate word salad to make us feel good about getting screwed. Thanks AD. I can't wait to move away from Autodesk products. On Wed, Feb 26, 2014 at 12:29 PM, Kris Rivel <[email protected]> wrote: So...what's everyone's take on this gem? So if I don't upgrade to latest version now...then when I want that version I have to pay full price? http://knowledge.autodesk.com/support/autocad/troubleshooting/caas/sfdcarticles/sfdcarticles/Frequently-Asked-Questions-about-the-Autodesk-Upgrade-Policy.html Kris
