Is this a new glitch? I have networked set up and can go back all the way to 2012 in both Maya and XSI. ex-si support hads great videos on on installing and I always use them. Much better than the autodesk website. http://xsisupport.com/?s=installing&submit=Search
On Wed, May 14, 2014 at 6:23 PM, Leoung O'Young <[email protected]>wrote: > Hi Maurice, > > Just want to be sure I gt this right, I can have versions of Softimage > 2015 all the way back to 7.5 running on the same computer if need be? > > Thanks, > Leoung > > > On 14/05/2014 3:32 PM, Maurice Patel wrote: > >> Hi Matt, >> Any 7.5 license you have should continue to work indefinitely and if you >> need to migrate it to a new computer we so support that capability (through >> our customer support group). If you need to guarantee access to 7.5 your >> best bet is to keep some licenses. Your Subscription contract only provides >> access to the last three versions prior to the current release (i.e. 2014, >> 2013 and 2012). However, technically we can issue any license we have ever >> issued (but not licenses for versions that were issued by Avid). We only do >> that in exceptional cases and this is almost certainly something you would >> need to work out with Sales first. It is rather rare that we have to do >> this because, for software that old, you pretty much have to purchase a new >> license anyway (from a price perspective).- So why not keep your old one? >> You could instead purchase Maya with Softimage 2015 and keep Softimage 7.5. >> This would avoid a lot of hassle because, as per the usage agreement for >> prior versions, you cannot have concurrent versions of the same software >> running which would mean un-installing, re-installing software each time >> you switch versions. This is all managed on a trust basis. Since all >> licenses are permanent ones, there is nothing stopping you from doing this >> other than that the subscription contract stipulates that you do not. Prior >> versions were really created as a means for Subscription customers to >> maintain pipelines on 'recent' older versions and manage pipeline upgrades >> over a three year window and not as a means of accessing any software >> release we have ever developed. >> Maurice >> >> Maurice Patel >> Autodesk : Tél: 514 954-7134 >> >> From: [email protected] [mailto:softimage-bounces@ >> listproc.autodesk.com] On Behalf Of Matt Lind >> Sent: Wednesday, May 14, 2014 1:41 PM >> To: [email protected] >> Subject: RE: MayaSoft - previous versions >> >> Hello Maurice, >> >> Is there a limit how far back the license server will go in terms of >> supporting older versions of Softimage? We currently use 2013 SP1, but >> prior to that we were using Softimage 7.5 and still need to occasionally >> jump into 7.5 to exhume old data which have dependencies specific to 7.5 >> (we have a ton of 7.5 data). >> >> >> Matt >> >> >> >> >> From: [email protected] [mailto:softimage-bounces@ >> listproc.autodesk.com] On Behalf Of Maurice Patel >> Sent: Wednesday, May 14, 2014 9:49 AM >> To: [email protected] >> Subject: RE: MayaSoft - previous versions >> >> Hi everyone, >> There appears to be some database glitches in our back end systems that >> are causing the problems like the case of Leendert. The ops team is trying >> to resolve this. This is a bit like bug fixing - we need to find and >> identify the problem fix it so the problem does not reoccur. We are sorry >> if this is taking a bit longer than expected. If you migrate you ARE >> entitled to prior versions of Softimage as part of your Subscription. We >> just need to iron out some kinks so please bear with us >> maurice >> >> Maurice Patel >> Autodesk : Tél: 514 954-7134 >> >> From: [email protected]<mailto:softimage- >> [email protected]> [mailto:softimage-bounces@ >> listproc.autodesk.com] On Behalf Of Leoung O'Young >> Sent: Wednesday, May 14, 2014 12:38 PM >> To: [email protected]<mailto:softimage@listproc. >> autodesk.com> >> Subject: Re: MayaSoft - previous versions >> >> I e-mailed Maurice Patel directly a few days ago regarding Softimage Maya >> license transfer, he suggest we should be able to use >> Softimage 2015 license and previous version access through the Subs >> center. >> Although I haven't gone through this process myself, too busy with other >> things. >> >> Leoung >> >> On 14/05/2014 12:04 PM, Ciaran Moloney wrote: >> Any chance you're trying to start 2014 while you already have 2015 open? >> >> On Wed, May 14, 2014 at 4:17 PM, Leendert A. Hartog <[email protected] >> <mailto:[email protected]>> wrote: >> After a long struggle with the subscription center my new "Maya with >> Softimage" license finally arrived today. So "happy, happy, joy, joy" (Ren >> and Stimpy style). But there seems to be one downside to this, which those >> of you still planning this "transition" might want to know about. The new >> license apparently strips you of your previous versions usage rights, i.e. >> I wasn't able to run Softimage 2014 on this new license, whereas this was >> still possible with my recent Softimage 2015 license. It's possible that >> this has been mentioned before and/or this purely a mistake I am making, if >> so, I'm truly sorry for the additional noise, but I thought it was a fact >> worth noting. Personally I can probably live without the previous versions >> usage rights, but I doubt everybody on this list can quite as easily. If >> this, however, is simply me doing something stupidly wrong, please tell me, >> so I can hunt for the mistake at my end. >> >> Greetz >> Leendert >> >> -- >> >> Leendert A. Hartog AKA Hirazi Blue >> Administrator NOT the owner of si-community.com<http://si-community.com> >> >> >> > > > -- www.johnrichardsanchez.com
