Amen to that! Morten
Den 20. januar 2016 kl. 15:34 skrev Oliver Weingarten <[email protected]>: > Hey there! > > You guys at Autodesk really rock! I also heard about this almost rude AD > letter form a couple of friends. First killing off our beloved Softimage > without ANY appropriate replacement. Secondly having the brass to ask > for, or better, demand further money from your customers, without any > further support for the product they bought (Softimage in this cas..), > but the only "benefit" to open up old projects? You guys at AD really > know what caring about customers really means. But, right, you are so > busy with "delivering better software, faster".. I know ;) > > Sorry, don´t take it personal ;) > > cheers, > oliver > > Am 19.01.2016 um 22:36 schrieb Maurice Patel: > > Hi Rob, > > Sorry about that letter. It actually has been escalated internally here (after feedback from other customers) and Autodesk is in the process of revising how local marketing communications get approved – although it is too late in the game for this initiative. > > Maurice > > > > Maurice Patel > > Tél: 514 954-7134 > > Cell: 514 242-6549 > > > > From: Rob Wuijster [mailto:[email protected]] > > Sent: Tuesday, January 19, 2016 4:26 PM > > To: Maurice Patel<[email protected]> > > Cc:[email protected] > > Subject: Re: AD licensing letter - no longer applicable for 'benefits'??? > > > > Hi Maurice, > > > > Yes, probably a auto-generated letter, but the tone and information in that letter was not very user friendly imho. > > > > Thanks for the quick reply and existing/perpetual license info. > > > > > > > > > > > > > > Rob > > > > > > > > \/-------------\/----------------\/ > > On 19-1-2016 21:43, Maurice Patel wrote: > > Also, I suspect these letters are being auto-generated by the EMEA office as part of a general campaign sent to all Autodesk customers (irrespective of product owned) that have expired Subscription contracts and so is generic and not specific to Softimage. This is because come Feb 1st you will no longer be able to renew maintenance subscription if you let it expire and either need to stay on the same version as you have when the contract expired perpetually or purchase a new desktop subscription contract with no perpetual rights – so it is kind of your last chance to do so. Also if you were on 2015 when subs expired you technically do not have the right to access versions prior to that. > > maurice > > > > Maurice Patel > > Tél: 514 954-7134 > > Cell: 514 242-6549 > > > > From: Maurice Patel > > Sent: Tuesday, January 19, 2016 3:32 PM > > To: '[email protected]<mailto:[email protected]>'<[email protected]><mailto:[email protected]>;[email protected]<mailto:[email protected]> > > Subject: RE: AD licensing letter - no longer applicable for 'benefits'??? > > > > One of the benefits of Subscription is access to previous versions not just the version you have licensed, which is always is always latest available version of the software. This access goes away once you stop subscription though you can continue to use the last version you licensed perpetually. > > > > Maurice > > > > Maurice Patel > > Tél: 514 954-7134 > > Cell: 514 242-6549 > > > > From:[email protected]<mailto:[email protected]> [mailto:[email protected]] On Behalf Of Rob Wuijster > > Sent: Tuesday, January 19, 2016 3:06 PM > > To:[email protected]<mailto:[email protected]> > > Subject: AD licensing letter - no longer applicable for 'benefits'??? > > > > Hi guys, > > > > Out of the blue, like a long forgotten relative, I get a letter from AD's Munich Licence Management about my (not renewed) Subscription. > > As I stopped maintenance on SI quite a while ago, I'm a bit surprised by this letter. > > > > The letter goes into the fact that the Subscription Contract was not renewed (correct), and that the 'additional licensing benefits' are no longer active for the products covered. One of this benefits is the right to use 'previous versions'. > > Blah blah blah..... possible illegal use of previous versions of the software.. maybe without knowledge inside company yada yada.. > > > > Am I not allowed any SI version anymore from when that contract was active? > > If so, how in the hell can I open up old projects, even for migration, if that is not allowed anymore? This letter makes absolutely no sense to me. > > > > So can someone on this list that is AD, explain what the heck this letter is about? > > > > -- > > > > > > > > thanks! > > > > > > > > Rob > > > > \/-------------\/----------------\/ > > Geen virus gevonden in dit bericht. > > Gecontroleerd door AVG -www.avg.com<http://www.avg.com> > > Versie: 2016.0.7294 / Virusdatabase: 4522/11439 - datum van uitgifte: 01/19/16 > > >
