as a start I would: check the environment variables of the client (COntrol panel/ Advanced system settings/ environment variables.... Check if there are "solidangle_LICENSE" and "MOOTZOID_LICENSE_HOST". Both should point to the server name (skynet). Port number is optional. Standard is 5053 and will be used if no port is defined. I would just compare the env variables with another render client and make sure they are identical. I always set them as system variables, not user variables.
sven -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Morten Bartholdy Sent: Monday, October 24, 2016 11:09 AM To: Userlist, Softimage Subject: OTish - Problem getting license for renderclient We have a renderclient which all of a sudden is apparently not getting access to our RLM license server but does connect to the same server (skynet) which also provides Softimage license, as I can run Softimage UI on it. So it can ping skynet, but does apparently not get access to ask for a license from RLM. The ISV Solidangle Status says no license usage and no denials. The error message I get is: ' WARNING : [arnold] [rlm] error checking out license for arnold (version 20150930): ' WARNING : [arnold] [rlm] * No license for product (-1) I can't get a license for other RLM based products either (Mootzoid) so there is a RLM hickup, but the RLM manual is not very helpful so I thought I'd ask here. Does anyone know what the -1 message means and perhaps can offer some advice on how to proceed with troubleshooting this one? And I don't know what might have changed on that client - our other renderclients run just fine and the setup should be identical. Thanks Morten ------ Softimage Mailing List. To unsubscribe, send a mail to [email protected] with "unsubscribe" in the subject, and reply to confirm. ------ Softimage Mailing List. To unsubscribe, send a mail to [email protected] with "unsubscribe" in the subject, and reply to confirm.
