From: "Bret Miller" <[EMAIL PROTECTED]>
> > I just have to share this with the list. I just got off the
> > phone with the
> > AOL postmasters and found out that if you have hosting customers that
> > forward their email to their AOL accounts and then complain
> > about the spam
> > they are receiving it is your mailserver that gets dinged by AOL. Get
> > enough dings and AOL blocks your server.
> >
> > We could call the customers and ask them not to complain to
> > AOL about the
> > spam they receive but I guess the only realistic solution is
> > to filter and
> > delete spam email whether the customer likes it or not.
> >
> > This came up because we joined the AOL abuse feedback loop
> > and got about a
> > hundred copies of complaints - almost all of which were from our own
> > customers complaining about spam that was forwarded through
> > their email accounts.
>
> Precisely the reason we filter ALL our e-mail for spam and virus
> regardless of where it's going. Harder to do that as an ISP, I realize,
> but you NEED to for AOL and MSN/Hotmail forwarding at the very least. If
> you don't you will end up blacklisted by them eventually.
That's a modest advantage I have using as large an ISP as Earthlink.
If Earthlink gets blocked AOL gets FAR more complaints than if they
get spam that purports to be from Earthlink. (On the other paw with
Earthlink's fairly aggressive anti-spam measures little spam seems to
come via Earthlink smtp servers. Heh, send too many emails too quickly
and sending mail becomes time expensive real fast. It's sort of a
thickening glue pot technology they use.
{^_-}
