Don't worry--we hear you, and we're working on it. We don't ever
predict time frames for new features, or even guarantee that they'll
be added for that matter, but stay tuned. :-)

Thanks,
Charlie



On Dec 16, 12:41 pm, Daniel <[email protected]> wrote:
> Charlie,
>
> I think everybody appreciates the work you do and I don't think anyone does
> not value it. Furthermore, I think the reviews you get for SpanningSync are
> a good proof for the great work you do.
>
> However, I can see that this missing feature is the missing dot on the i to
> make SpanningSync *the* solution for Mac users to sync their Address Book
> and iCal to Google and from there on to other devices or whatsoever.
>
> I do understand your concern about simplicity versus settings/preferences.
> Hence my previous suggestion to have a default setting, which I believe will
> meet 80% user's requirements if not even more. And for the one or other more
> 'sophisticated' user you can offer an 'Advanced Reminder Settings' dialog.
> That one doesn't even have to come in a first version of SpanningSync
> supporting reminder synchronization. Just clearly state what the
> 'limitations' of the reminder syncing will be and user's can then decide
> themselves whether to go for it or not.
>
> Do you have any expected time frame in which you think you will have
> reminder syncing back in SpanningSync?
>
> Thanks...
>
> Daniel
>
> 2008/12/16 cwood <[email protected]>
>
>
>
> > Daniel-
>
> > Thanks for your thoughts. We might be holding our design to too high a
> > standard here, but we take great pride in what we do and we want to
> > make sure we do it right. For me as a software developer, it's easy to
> > fall back on "make it a preference", but every user-settable option we
> > add to the UI is something else all of our users have to think about.
> > We really want the software to work the way you would expect it to.
> > But with such a diverse user population, it's not always easy to
> > design a single solution that acts in the expected way for everyone.
>
> > I appreciate all the feedback from everyone on this issue. I look
> > forward to introducing the resulting design and getting your feedback.
>
> > Thanks,
> > Charlie
>
> > On Dec 16, 12:00 pm, Daniel <[email protected]> wrote:
> > > Hello Charlie,
>
> > > I have read your post mentioned above and I have to say that you guys
> > > make things more complicated that they need to be. I think you are
> > > trying to find the golden solution to a problem that doesn't have such
> > > one and having the reminder syncing disabled in current versions of
> > > SpanningSync most likely limits your market.
>
> > > I would buy SpanningSync if it had the reminder syncing. There is no
> > > point for me having my calendars synced between Google and iCal if the
> > > reminders are being 'lost' in translation, the whole point of having
> > > calendars synced in the first place.
>
> > > I think some users have suggested some decent and workable solutions
> > > how you can solve this problem. Just allow users to specify what iCal
> > > event type they want to map to what Google event type for what
> > > calendar. A note on this preference page that only the first two
> > > reminders will be synced will address the 'problem' of 2 != 5, ie iCal
> > > supporting 'only' two reminders whereas Google supports five. I hardly
> > > can think of any decent use for more than two reminders. I guess most
> > > users are using one, maybe two. The excessive option of having up to
> > > five reminders in Google should not be a reason for SpanningSync not
> > > to handle any of the reminders at all!
>
> > > In order to address the 'easy of use' concern, which is raised in the
> > > other post, you could provide a default mapping in the preferences, ie
> > > by default for all synced calendars, iCal message with sound/message
> > > will map to Google pop-up (and vice versa) and an iCal email event
> > > type will map to a Google email event. Full stop. If users wish to to
> > > change that, it's their choice to pick the right mapping.
>
> > > So far I believed Google Calendar does not allow to sync reminders but
> > > after coming across BusySync I realised that the limitations does not
> > > lie with Google but within SpanningSync.
>
> > > I'd like to use SpanningSync because I think it's more suited for the
> > > job than BusySync and it also does sync contact photos which no other
> > > sync tool does at the moment, even the built in sync support by Mac OS
> > > X's Address Book does not do that.
>
> > > From my professional software development career I can say that it's
> > > not always possible to come up with *the* golden solution but that you
> > > will be required to come up with a workable compromise that will fit
> > > most user's needs. Reaching 100% user's satisfaction would be an
> > > illusion but certainly should be the aim, though. :-)
>
> > > Looking forward to hear your thoughts.
>
> > > Thanks...
>
> > > Daniel
>
> > > On Dec 16, 2:05 pm, cwood <[email protected]> wrote:
>
> > > > We're not convinced their solution is the best one, so we're trying to
> > > > give it some more thought. (In fact, we had alarm syncing in early
> > > > versions of Spanning Sync but took it out due to the design problems
> > > > mentioned here:
>
> > > >http://groups.google.com/group/spanningsync/browse_thread/thread/b99b.
> > ..
>
> > > > We hope to have an elegant solution implemented in a future version.
>
> > > > Thanks,
> > > > Charlie
>
> > > > On Dec 16, 7:51 am, Daniel <[email protected]> wrote:
>
> > > > > Could you implement something similar to what BusySync from BusyMac
> > is
> > > > > doing:http://www.busymac.com/
>
> > > > > On Dec 14, 12:51 pm, cwood <[email protected]> wrote:
>
> > > > > > Timsk-
>
> > > > > > No, you're not doing anything wrong. Spanning Sync doesn't sync
> > > > > > reminders/alarms, and instead respects the default settings of the
> > > > > > target calendar.
>
> > > > > > We're collecting feedback from users about how they'd like to see
> > > > > > reminder/alarm syncing work here:
>
> >http://groups.google.com/group/spanningsync/browse_thread/thread/b99b...
>
> > > > > > We'd appreciate your input.
>
> > > > > > Thanks,
> > > > > > Charlie
>
> > > > > > On Dec 13, 6:46 pm, Timsk <[email protected]> wrote:
>
> > > > > > > I've just acquired a Google G1 phone and Spanning Sync seems to
> > be the
> > > > > > > ideal way to get my info onto it. As it's a Google product, it's
> > very
> > > > > > > nicely integrated with all the Google services, and Spanning Sync
> > > > > > > bridges the gap between Google and my MacBook Pro apps. (I'm also
> > > > > > > really pleased that I get 15 days for free to find out whether it
> > all
> > > > > > > works before parting with cash -- cheers!)
>
> > > > > > > However, I've just realised that when I create an appointment in
> > Apple
> > > > > > > iCal and set a reminder/alarm, the appointment appears in Google
> > > > > > > Calendar *without* the reminder, and this is then copied over to
> > my G1
> > > > > > > phone. That's not very useful, as I need the phone to buzz to
> > remind
> > > > > > > me where I'm supposed to be!
>
> > > > > > > Hmm... I've just tried to see what happens if I create the
> > appointment
> > > > > > > + alarm in Google Calendar, and it appears on the phone OK... but
> > > > > > > *doesn't appear at all* in iCal, even after choosing "Sync Now"
> > from
> > > > > > > the SS menu.
>
> > > > > > > Am I doing something wrong?
>
> > > > > > > Thanks in advance.
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