John,

Could you answer my questions below? BTW, our tech support email is
[email protected] and is alive and well.

Thanks
--
Larry Hendricks
[email protected]
http://spanningsync.com


On Apr 10, 6:04 am, johnm <[email protected]> wrote:
> I have reset my sync history and have SpanningSync using 900+mb of mem
> during the sync and after the sync is done.The only way to stop it is
> to restart the computer but it does the same thing at the next sync.I
> have tried to e-mail support but the e-mail is returned as
> undeliverable.  What else can I try?  John Marino
>
> On Apr 6, 8:55 pm, Larry Hendricks <[email protected]> wrote:
>
> > What exactly is showing the 900MB? RSIZE, VSIZE, etc. Also, do you
> > have the developer tools installed? If so, there's a program called
> > heap (/usr/bin/heap) that can tell you (and us) exactly where that
> > memory is going. Also, /usr/bin/leaks will tell you if there are any
> > leaks. Feel free to contact us at [email protected] and we can
> > walk you through it.
>
> > Thanks
> > --
> > Larry Hendricks
> > [email protected]http://spanningsync.com
>
> > On Apr 6, 11:44 am, johnm <[email protected]> wrote:
>
> > > I tried resetting the sync history,but the memory usage is still
> > > 900+mb.The only way it will clear is if I restart the computer,but it
> > > goes right back up after SpanningSync syncs again.Any thoughts?
>
> > > On Apr 3, 5:48 pm, Larry Hendricks <[email protected]> wrote:
>
> > > > Usually that would point to a problem with the Apple Sync Services
> > > > database and can be remedied by resetting your sync history like so:
>
> > > > * Open iSync (in /Applications)
> > > > * Go to preferences
> > > > * Click Reset Sync History
> > > > * Logout of your Mac OS X account and back in (or relaunch the
> > > > Spanning Sync background app manually if you prefer)
> > > > * Sync
>
> > > > Any better?
> > > > --
> > > > Larry Hendricks
> > > > [email protected]http://spanningsync.com
>
> > > > On Apr 3, 2:24 pm, morethanfire <[email protected]> wrote:
>
> > > > > I am having a problem with spanning sync where it's eating up a lot of
> > > > > memory. Alot of the times, up to 1gb of memory. This is unbelievable
> > > > > how much memory it uses, you'd think it be around 10mb to 50mb maybe.
> > > > > The only thing I can do is quit the process then restart spanning sync
> > > > > but then after an hour or so it be creeping right back up. Is there
> > > > > something I can do about this?
>
> > > > > Cameron
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