Hi, This is Paylong again. Sorry. The problem still exists, even after "start over", "Calendar Cleaners" and "Replacing the Google Calendar data using iCal data".
It's frustrating. Paylong On May 18, 2:59 am, Larry Hendricks <[email protected]> wrote: > I contacted Paylong offline, but for the benefit of anyone else who > may have run into this in the last few days, here's what happened. > Sometime on the evening of May 14, Google made a change such that > deleted calendar events sent to any clients of their API may no longer > include the name of the event, but instead just use the name > "CANCELLED". This confused our software into deleting detached events > in some circumstances. > > We've worked around this new behavior on our servers and the problem > should no longer occur. However, if you've created any detached events > (in other words, changed a single occurrence of a repeating event) > over the last few days, any other detached events in that series may > have been lost and you might want to restore from a backup. > > Thanks > -- > Larry Hendricks > [email protected]http://spanningsync.com > > On May 15, 9:46 pm, Paylong <[email protected]> wrote: > > > > > Hi Larry, > > > Thanks a lot for the help. > > I did have online backup (Backblaze) of my files, and successfully > > restored my iCal. > > > I noticed that my situation is kind of unusual. (I will send you the > > trouble shooting report 5 minutes later.) > > The information that got lost was from "repeated events". I set up a > > daily repeated event (for example, diary). In both Google Calendar and > > iCal, initially all the events formed a series. If I add notes to the > > event on a certain day (, and save the change to only that specific > > day), then that day would no longer be a part of the series. That's > > the exactly the situation I wanted, and previously the whole systems > > worked well. > > > Yesterday (and today) I noticed that those events would lose their > > individual notes, and then became a part of the whole series again. I > > don't know whether Google Calendar of iCal initiate this kind of > > change. But after synchronization through Spanning Sync, both > > calendars lost the information. > > > It will be great if you can figure out what happened. > > > Thanks. > > > Paylong > > > On May 15, 12:47 am, Larry Hendricks <[email protected]> wrote: > > > > Hi Paylong, > > > > You definitely shouldn't be losing any kind of data and we don't know > > > of any problems that have cropped up that would cause such a thing. > > > Spanning Sync won't delete event properties out of the blue, but if > > > you send a troubleshooting report (from the Advanced tab) to > > > [email protected] we can probably tell you what initiated the > > > delete, Apple Sync Services or Google. > > > > One thing that might help: Spanning Sync makes a backup of your > > > calendars and contacts each time you install it. These backups are > > > located at: > > > > ~/Library/Application Support/Spanning Sync/ > > > > Depending on when you last updated Spanning Sync and when these notes > > > were created, the calendars backup might be useful here. If you use > > > Apple's Time Machine, that's another option. > > > -- > > > Larry Hendricks > > > [email protected]http://spanningsync.com > > > > On May 14, 4:25 pm, Paylong <[email protected]> wrote: > > > > > Hi, > > > > > I use google calendar and iCal (vers 3.06, on a MacBook with Mac OSX > > > > 10.5.6). Spanning Sync is the program I use to synchronize google > > > > calendar and iCal. > > > > > However, I noticed that I lost some notes I added to some "events" > > > > during the past 3-4 days. Since I have Spanning Sync to synchronize > > > > both calendars, then both calendars were synchronize to LOSE the > > > > notes. > > > > > (How sad! Initially I thought it is safer to keep data at two sites. > > > > Now I realize that problems happen to any of the two sites will also > > > > damage the data on the other sites. I actually increase the risk.) > > > > > I have three questions: > > > > 1. Does anybody suffer from the same situation during the past 1 week? > > > > (I didn't have this problem before.) > > > > 2. Is there any archive (in Google Calendar or in iCal) that I can > > > > find the deleted data? > > > > > Best regards, > > > > > Paylong --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "Spanning Sync" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/spanningsync?hl=en -~----------~----~----~----~------~----~------~--~---
