Hi Sandro, I deleted your post that contained the report. We don't want just anyone to be able to download your report and look at it.
After looking at the report, there seems to be a couple of things wrong. First, I'd suggest an uninstall/reinstall of Spanning Sync. There's an uninstaller bundled with the installer and you can get both here: http://spanningsync.com/download Also, I saw some keychain errors in the report. I'd suggest replacing your Spanning Sync keychain items: * Quit out of System Preferences (if open) * Open Keychain Access (in /Applications/Utilities) * Select "All Items" from the Category list on the left * Search for "spanning" * Delete all matching items * Open the Spanning Sync pref pane * Enter your account information Thanks, Byron On Aug 4, 11:45 am, sandro desouza <[email protected]> wrote: > Hi Byron, > Did you get my email with the report? > > Thanks, > > On Mon, Aug 3, 2009 at 7:33 PM, byron.shaheen <[email protected]>wrote: > > > > > > > Hi Sandro, > > > Could you email us a troubleshooting report? > > > * Open the pref pane > > * Click Advanced > > * Click Create Report > > * Email the file that appears on your desktop to > > [email protected] > > > Please include the problem description in the email. > > > Thanks, > > > Byron > > > On Aug 3, 2:35 pm, sandro desouza <[email protected]> wrote: > > > The problem is spanning sync hangs forever and it wont connect. > > > Thanks, > > > > On Mon, Aug 3, 2009 at 2:58 PM, byron.shaheen <[email protected] > > >wrote: > > > > > Hi, > > > > > You shouldn't have any problems with this setup. We have many users > > > > with the same setup, including myself, and it works fine. > > > > > Thanks, > > > > > Byron > > > > > On Aug 3, 10:01 am, sege <[email protected]> wrote: > > > > > Setup now: > > > > > > 1 x m...@work with Spanning sync, syncing to a calendar XYZ synced > > with > > > > > MobileMe > > > > > 1 x m...@home syncing calendar XYZ with MobileMe > > > > > 1 x Iphone syncing calendar XYZ with MobileMe > > > > > > Could I run Spanning Sync @Home syncing XYZ as well? I'm on vacation > > > > > now and won't get my XYZ calendar synced until I'm at work again. > > > > > Grr. :D > > > > > > What will happen if I sync my XYZ calendar with both MobileMe and > > > > > multiple 'instances' of Spanning Sync? --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "Spanning Sync" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/spanningsync?hl=en -~----------~----~----~----~------~----~------~--~---
