We've isolated the problem--it affects users only once, but unfortunately it's during the first sync after upgrading from v2.1.3 to v3.0. I've created a fix and we're testing it now. It should be deployed to the live servers soon. I apologize for the inconvenience this bug has caused.
Thanks, Charlie On Aug 12, 11:02 am, Brian <[email protected]> wrote: > Luckily, I took a backup before the upgrade. To fix the problem, I re- > imported Address Book data from my backup and then re-wrote all of my > data on Google. The lame part about that is that my chat contact list > got wiped out as a result. Better than nothing, I guess. > > It definitely looks to me like Spanning Sync 3.0 was released a bit > prematurely... > > Brian > > On Aug 11, 4:51 pm, Brian <[email protected]> wrote: > > > > > Hello, > > > I just noticed that all of my contacts in Address Book are now > > duplicated after the Spanning Sync 3.0 upgrade today. Is this > > Spanning Sync's sly way of trying to get me to buy spanning tools? :P > > > Seriously, though, why would this happen? It looks like my contacts > > with birthdays have a birthday in one contact, but not in the other. > > Contacts without birthdays are just purely duplicated. > > > Google Contacts does not seem to have this same duplication, so it > > appears isolated to Address Book. > > > Please help!! > > > Thanks, > > > Brian --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "Spanning Sync" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/spanningsync?hl=en -~----------~----~----~----~------~----~------~--~---
