Hi Erik,

We experienced an unexpected server outage which caused the problem
you've described.  It's since been resolved so you should no longer be
experiencing this behavior.

Thanks,

Byron

---
Byron Shaheen
[email protected]
http://spanningsync.com



On Oct 5, 8:05 pm, Erik <[email protected]> wrote:
> I've noticed a similar problem with syncing as well lately.  I have an
> error message stating "Google reported an unknown error" but nothing
> more detailed.  Also, under Spanning Sync preferences it doesn't not
> appear as if I'm signing in.  Trying to do so manually is
> unsuccessful.  Can you offer any assistance?
>
> On Oct 1, 11:46 am, quif <[email protected]> wrote:
>
>
>
> > I've been a satisfied Spanning Sync user since January.
>
> > I noticed today that iCal wasn't showing an event deletion I made a
> > couple of days ago on the Google side. When I looked at the Spanning
> > Sync in the menu bar, it indicated that the last sync happened a week
> > ago. I tried to sync manually from the menu bar a couple of times and
> > got no response. Next I tried to open Spanning Sync in System
> > Preferences, but it wouldn't load.
>
> > At this point I decided to reinstall the app. I uninstalled Spanning
> > Sync, restarted the computer, and did a new install from the software
> > download I got in January. During the install, the software asked me
> > to update from version 3.0.4 to version 3.1.1, which I did.
>
> > Now, finally, I could open Spanning Sync in System Preferences. It
> > showed that the version was updated. I reset all my calendars, hit
> > "Sync Now" — and got nothing. I changed sync schedule to 10 min., to
> > manual, &c., and hit "Sync Now" several more times. Still nothing.
> > "Last sync" just says "never," no matter what I do.
>
> > So what's going on? I can't think of anything I've done in the last
> > week that should affect Spanning Sync. The computer's the same as it
> > was. I haven't installed other software having to do with calendar or
> > contacts.
>
> > Thanks.

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