Hi Bert,

It could be that timezone support is turned off, or it could be that
one of your calendar sources has an incorrect timezone setting.  You
should be able to resolve the issue if you follow all the steps that
Antun outlined above.

Please let me know if you have any questions.

Thanks,

Byron

---
Byron Shaheen
[email protected]
http://spanningsync.com




On Jan 14, 10:39 am, Bert Shure <[email protected]> wrote:
> hi antun:
>
> i am getting ready to post another question, but i read this and have
> a question.  i recall having some recurring appointments change by an
> hour.
>
> i had my google calendar set to GMT-8 for pacific time.
>
> i turned on time zone support in iCal.  it wasn't on.
>
> will this solve the problem?
>
> thanks,
>
> bert
>
> On Jan 7, 2:40 pm, Antun  Karlovac <[email protected]> wrote:
>
>
>
> > Just an update for posterity: Byron investigated my troubleshooting
> > report, and found the problem. iCal was not configured to have a
> > timezone set for each calendar.
>
> > Here are the steps he provided.
>
> > You need to make sure that all these things have the correct time zone
> > setting:
> > * Your Mac (System Preferences > Date & Time > Time Zone)
> > * Each iCal Calendar (If iCal > Preferences > Advanced > Time zone
> > support is turned on, then in the calendar view check the setting
> > above the search box in the upper-right corner of the window)
> > * Your Google Calendar settings (Google Calendar > Settings > Your
> > current time zone)
> > * Each Google calendar (Google Calendar > Settings > Calendars >
> > (calendar name) > Calendar Time Zone)
> > * Each device that you sync with (phones/iPods)
>
> > -Antun
>
> > On Jan 6, 1:27 pm, Antun  Karlovac <[email protected]> wrote:
>
> > > Thanks for the quick reply Byron!
>
> > > Troubleshooting report sent.
>
> > > -Antun
>
> > > On Jan 6, 11:19 am, "byron.shaheen" <[email protected]> wrote:
>
> > > > Hi Antun,
>
> > > > Could you email us a troubleshooting report?
>
> > > > * Open the pref pane
> > > > * Click Advanced
> > > > * Click Create Report
> > > > * Email the file that appears on your desktop to
> > > > [email protected]
>
> > > > Thanks,
>
> > > > Byron
>
> > > > ---
> > > > Byron Shaheen
> > > > [email protected]http://spanningsync.com
>
> > > > On Jan 6, 12:30 pm, Antun  Karlovac <[email protected]> wrote:
>
> > > > > Hi all,
>
> > > > > I'm not sure if this is a know issue. I started using Spanning Sync to
> > > > > sync before the DST switch. I'm in the US PST.
>
> > > > > On my Laptop, the time zone in my preferences says Pacific Standard
> > > > > Time. In my Google Calendar settings, the time zone is GMT -08:00
> > > > > Pacific Time. So they match.
>
> > > > > I have a number of recurring events that were created before the
> > > > > clocks went back.  Before the clocks went back all these events
> > > > > appeared at the same time on my iCal calendar on my laptop, and on my
> > > > > Google Calendar. After the DST switch in October, all those events
> > > > > appear one hour behind in my Google Calendar. They appear correctly in
> > > > > iCal.
>
> > > > > I tried running the Replace Data on Google... feature in Spanning Sync
> > > > > yesterday, but that did not work; the events still appear an hour back
> > > > > on Google Calendar.
>
> > > > > Is this a known issue? If not, is there somewhere I can file a bug?
>
> > > > > Thanks,
>
> > > > > Antun

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