thanks! i checked all my apps. we'll talk again when we change our clocks! On Jan 14, 11:33 am, "byron.shaheen" <[email protected]> wrote: > Hi Bert, > > It could be that timezone support is turned off, or it could be that > one of your calendar sources has an incorrect timezone setting. You > should be able to resolve the issue if you follow all the steps that > Antun outlined above. > > Please let me know if you have any questions. > > Thanks, > > Byron > > --- > Byron Shaheen > [email protected]http://spanningsync.com > > On Jan 14, 10:39 am, Bert Shure <[email protected]> wrote: > > > > > > > > > hi antun: > > > i am getting ready to post another question, but i read this and have > > a question. i recall having some recurring appointments change by an > > hour. > > > i had my google calendar set to GMT-8 for pacific time. > > > i turned on time zone support in iCal. it wasn't on. > > > will this solve the problem? > > > thanks, > > > bert > > > On Jan 7, 2:40 pm, Antun Karlovac <[email protected]> wrote: > > > > Just an update for posterity: Byron investigated my troubleshooting > > > report, and found the problem. iCal was not configured to have a > > > timezone set for each calendar. > > > > Here are the steps he provided. > > > > You need to make sure that all these things have the correct time zone > > > setting: > > > * Your Mac (System Preferences > Date & Time > Time Zone) > > > * Each iCal Calendar (If iCal > Preferences > Advanced > Time zone > > > support is turned on, then in the calendar view check the setting > > > above the search box in the upper-right corner of the window) > > > * Your Google Calendar settings (Google Calendar > Settings > Your > > > current time zone) > > > * Each Google calendar (Google Calendar > Settings > Calendars > > > > (calendar name) > Calendar Time Zone) > > > * Each device that you sync with (phones/iPods) > > > > -Antun > > > > On Jan 6, 1:27 pm, Antun Karlovac <[email protected]> wrote: > > > > > Thanks for the quick reply Byron! > > > > > Troubleshooting report sent. > > > > > -Antun > > > > > On Jan 6, 11:19 am, "byron.shaheen" <[email protected]> wrote: > > > > > > Hi Antun, > > > > > > Could you email us a troubleshooting report? > > > > > > * Open the pref pane > > > > > * Click Advanced > > > > > * Click Create Report > > > > > * Email the file that appears on your desktop to > > > > > [email protected] > > > > > > Thanks, > > > > > > Byron > > > > > > --- > > > > > Byron Shaheen > > > > > [email protected]http://spanningsync.com > > > > > > On Jan 6, 12:30 pm, Antun Karlovac <[email protected]> wrote: > > > > > > > Hi all, > > > > > > > I'm not sure if this is a know issue. I started using Spanning Sync > > > > > > to > > > > > > sync before the DST switch. I'm in the US PST. > > > > > > > On my Laptop, the time zone in my preferences says Pacific Standard > > > > > > Time. In my Google Calendar settings, the time zone is GMT -08:00 > > > > > > Pacific Time. So they match. > > > > > > > I have a number of recurring events that were created before the > > > > > > clocks went back. Before the clocks went back all these events > > > > > > appeared at the same time on my iCal calendar on my laptop, and on > > > > > > my > > > > > > Google Calendar. After the DST switch in October, all those events > > > > > > appear one hour behind in my Google Calendar. They appear correctly > > > > > > in > > > > > > iCal. > > > > > > > I tried running the Replace Data on Google... feature in Spanning > > > > > > Sync > > > > > > yesterday, but that did not work; the events still appear an hour > > > > > > back > > > > > > on Google Calendar. > > > > > > > Is this a known issue? If not, is there somewhere I can file a bug? > > > > > > > Thanks, > > > > > > > Antun
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