Hi Ram, Please send us a troubleshooting report (Advanced-> Create Report) to [email protected] so we can investigate.
Thanks, Byron --- Byron Shaheen [email protected] http://spanningsync.com On May 31, 11:54 pm, Ram Masina <[email protected]> wrote: > Hi, > > I did the procedure below. After restart for a few seconds it was okay, > but then once the spanning sync indicator in the menu bar turned green the > problem started. Basically whenever the spanning sync icon in the menu bar > is turning green this problem seems to occur. > > My usage scenario is I also have outlook 2011 with iSync to the ical and > contacts. > My Spanning sync trial has expired and the main reason I did not update is > because of this issue. > > I am going to uninstall Spanning Sync and see if I would notice the same > issue. One question here is if I purchase and reinstall spanning sync will > it mess up my data. > > Thanks > Ramm > > On 5/31/11 11:04 AM, "byron.shaheen" <[email protected]> wrote: > > > > >Hi, > > >High CPU usage is usually caused by a bloated sync database. I'd > >suggest replacing it: > > >* If you haven't done so lately, make a backup of your iCal calendars > >(iCal File menu, choose "Export...", then choose "iCal Archive...") > >* Quit out of all open programs > >* Make sure that nothing is syncing (Spanning Sync, .Mac, iSync) > >* Move this folder to the trash: > > >~/Library/Application Support/SyncServices (~ refers to your home > >directory) > > >* Restart > >* Open iCal and give it a few minutes to write out the new database > > >Please let us know if that doesn't address the problem or you have > >other questions. > > >Thanks, > > >Byron > > >--- > >Byron Shaheen > >[email protected] > >http://spanningsync.com > > >On May 31, 11:01 am, Ramm <[email protected]> wrote: > >> Hi, > > >> I have been having performance issues in snow leopard after installing > >> and using the Spanning Sync. > >> It is exactly similar to what has been posted here. > > >>http://www.mail-archive.com/[email protected]/msg01935.html > > >> I have not done very detailed or dedicated test to narrow it down to > >> spanning sync, but my first initial look at it points to spanning > >> sync. > > >> Has the problem reported in the above link been addressed and any one > >> else having the same issue. > > >> Functionally Spanning Sync does what I want, but this performance > >> problem is an issue. > > >> Thanks > >> Ramm > > >-- > >You received this message because you are subscribed to the Google Groups > >"Spanning Sync" group. > >To post to this group, send email to [email protected]. > >To unsubscribe from this group, send email to > >[email protected]. > >For more options, visit this group at > >http://groups.google.com/group/spanningsync?hl=en. -- You received this message because you are subscribed to the Google Groups "Spanning Sync" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/spanningsync?hl=en.
